SingPost trials digital stamps to make mailing letters ‘as seamless as sending a message’

Users simply have to write the unique code generated with each purchase on the top-right corner of the envelope.

Published Oct 08, 2026, 12:01 AM

Updated Oct 08, 2026, 12:01 AM

SINGAPORE – Sending letters within Singapore will now be much more convenient for consumers, who can order digital stamps in a new public trial by Singapore Post.

Users can now buy a digital stamp on the SingPost app and mail letters or postcards without physical stamps or labels.

They simply have to write the unique code generated with each purchase on the top-right corner of the envelope.

They can then drop the letter into any posting box, post office or the “return mail” slot at residential letterbox nests.

These digital stamps – a first in Asia – will cover basic mail for domestic delivery within Singapore, including letters, postcards and printed paper items in a paper envelope.

The digital stamps are priced at the same rates as standard domestic postage: 62 cents each for standard regular mail, and 90 cents for standard large mail, with a minimum purchase of five stamps per denomination. They are valid for 24 months from the date of purchase.

However, during the trial period till April 6, a standard regular set of five stamps will be priced at $1, while a standard large set of five stamps will be priced at $1.50. This is valid for only one set each, per account.

Calling it a regional milestone in a postage system for everyday domestic mail, SingPost on Oct 8 said: “Buying a physical stamp traditionally meant visiting a post office, a SingPost vending machine or a self-service kiosk.

“Digital stamps allow postage to be purchased anywhere, at any time, through the SingPost mobile app and used immediately.”

This new initiative is part of SingPost’s ongoing modernisation of its postal and logistics services.

It complements SingPost@MyBlock, where residents can use the “return mail” slot in existing letterbox nests, where available, to post letters and small parcels. The roll-out of this service was completed in September in over 20,000 buildings.

SingPost head of customer experience Gan Heng said: “When we looked at the mailing experience, the friction point was always the same – you have written your card, addressed your envelope, and then realised you have no stamp.

“Digital stamps remove that barrier entirely.”

He added: “Coupled with SingPost@MyBlock, we are making posting a letter as seamless as sending a message.”

During the trial till April 6, 2027, users can share feedback on the service through a survey on the mobile app.

“We want to... get the experience right before we build further,” Gan said.

This initial phase also enables SingPost to refine user experience, optimise optical character recognition scanning accuracy, and fine-tune operational workflows under real-world posting volumes, SingPost said.

On the app, the digital stamps retain the traditional philatelic aesthetics. They have a 61st National Day design for standard regular mail and a World Post Day otter design for standard large mail.

“The designs will evolve with the seasons and with Singapore’s occasions. We are just getting started,” Gan said.

SingPost added that every 15th purchase unlocks a special design. This currently features the Fullerton Building, home of Singapore’s first General Post Office as the surprise stamp design.

SingPost is hosting a free public roadshow at SingPost Centre at Paya Lebar from Oct 8 to 11 to showcase the digital stamps and latest developments in the postal service.

Sue-Ann Tan is a business correspondent at The Straits Times, covering capital markets and sustainable finance.

Postal and delivery services

用户只需将每次购买时生成的唯一代码写在信封的右上角即可。

发布于 2026 年 10 月 8 日凌晨 12:01

更新于2026年10月8日凌晨12:01

新加坡——新加坡邮政推出一项新的公开试验，消费者现在可以订购电子邮票，在新加坡境内寄信将变得更加方便。

用户现在可以在新加坡邮政应用程序上购买电子邮票，无需实体邮票或标签即可邮寄信件或明信片。

他们只需将每次购买时生成的唯一代码写在信封的右上角即可。

然后他们可以将信件投入任何邮筒、邮局或住宅信箱的“退信”口。

这些数字邮票——亚洲首创——将涵盖新加坡境内的基本邮件递送，包括信件、明信片和装在纸信封中的印刷纸制品。

数字邮票的定价与国内标准邮资相同：普通邮件每张 62 美分，大件邮件每张 90 美分，每种面额至少购买五张。邮票自购买之日起 24 个月内有效。

但是，在4月6日之前的试行期内，一套标准五枚邮票的价格为1美元，一套标准大号五枚邮票的价格为1.50美元。每个账户每种邮票仅限购买一套。

新加坡邮政于 10 月 8 日表示，这是国内日常邮件邮政系统的一个区域性里程碑：“购买实体邮票传统上意味着要去邮局、新加坡邮政自动售货机或自助服务亭。

“数字邮票允许用户随时随地通过新加坡邮政手机应用程序购买邮资并立即使用。”

这项新举措是新加坡邮政持续推进邮政和物流服务现代化的一部分。

这项服务是对SingPost@MyBlock的补充，居民可以使用现有信箱上的“退信口”（如有）投递信件和小包裹。该服务已于9月在超过2万栋楼宇中全面推出。

新加坡邮政客户体验主管颜恒表示：“当我们审视邮寄体验时，发现摩擦点始终如一——你写好了贺卡，写好了信封地址，然后才意识到你没有邮票。

“数字印章彻底消除了这一障碍。”

他补充道：“结合 SingPost@MyBlock 服务，我们让寄信变得像发短信一样便捷。”

在 2027 年 4 月 6 日之前的试用期内，用户可以通过移动应用程序上的调查分享对该服务的反馈。

“我们希望……在进一步建设之前，先把体验做好，”甘说。

新加坡邮政表示，这一初始阶段还能帮助新加坡邮政改进用户体验，优化光学字符识别扫描精度，并在实际邮件量下微调操作流程。

在应用程序中，数字邮票保留了传统集邮的美学风格。普通邮件采用的是国庆61周年纪念邮票设计，普通大号邮件采用的是世界邮政日水獭邮票设计。

“设计会随着季节和新加坡的各种场合而变化。我们才刚刚起步，”甘先生说。

新加坡邮政补充道，每购买15枚邮票即可解锁一枚特别设计的邮票。目前，这枚惊喜邮票的设计图案是富丽敦大厦，新加坡第一家邮政总局就坐落于此。

新加坡邮政将于 10 月 8 日至 11 日在巴耶利峇的新加坡邮政中心举办免费公众路演，展示数字邮票和邮政服务的最新发展。

Sue-Ann Tan 是《海峡时报》的商业记者，负责报道资本市场和可持续金融。

邮政和递送服务