Late-night Coupang outage causes widespread disruptions, sparks fresh hacking fears

Coupang and its affiliated services experienced widespread access disruptions in South Korea early Friday, affecting shopping, food delivery and video streaming. The outage reportedly began around 1 a.m. and prevented some users from logging in, searching for products, retrieving account information or tracking orders. Users questioned whether another cyberattack was responsible, recalling Coupang’s previous data breach. The cause, full scope and restoration timeline remain unclear.

The disruption affected Coupang’s website and mobile app, Coupang Eats and Coupang Play.

Some users encountered an error saying, “Network connection is not working. Please check your connection and try again.”

Users reported that Coupang Eats order tracking was unavailable for food orders that had already been placed.

Some customers said Coupang’s customer service center attributed the outage to an internal system error, but those accounts could not be independently verified.

Coupang’s previous data breach exposed customers’ personal information and prompted scrutiny of the company’s security practices.

Published Oct 9, 2026 2:06 am KST

Updated Oct 9, 2026 2:10 am KST

A Coupang delivery truck is parked in front of a Coupang logistics center in downtown Seoul, Dec. 30, 2025. Korea Times photo by Lim Ji-hoon

Coupang and its affiliated services suffered widespread access disruptions early Friday, leaving users unable to shop, order food or stream videos and raising fresh concerns about cybersecurity following the e-commerce giant's previous data breach.

The disruptions reportedly began around 1 a.m., affecting Coupang's website and mobile app, food delivery platform Coupang Eats and streaming service Coupang Play.

Users attempting to access the services encountered error messages, including one reading, "Network connection is not working. Please check your connection and try again."

Others reported being unable to log in, search for products or retrieve account information. Some Coupang Eats customers also complained that they could not track food orders already placed.

The outage quickly prompted a wave of complaints across online communities, where users questioned whether the disruption could be linked to another cyberattack.

"Has it been hacked again?" one user wrote on a Naver online community, reporting access problems with both Coupang and Coupang Play.

Other users expressed similar concerns, with some speculating about whether the disruptions were caused by malicious software or technical failures.

The speculation reflected lingering anxiety over Coupang's previous data breach, which exposed customers' personal information and triggered widespread scrutiny of the company's security practices.

Some users said they had contacted Coupang's customer service center and were told that an internal system error was responsible for the outage, with no estimated time for restoration. The accounts could not be independently verified.

The cause of the outage, its full scope and the expected restoration timeline remain unclear.

周五凌晨，韩国电商平台Coupang及其关联服务遭遇大范围访问中断，购物、外卖和视频流媒体服务均受到影响。据报道，故障始于凌晨1点左右，导致部分用户无法登录、搜索商品、找回账户信息或追踪订单。用户质疑此次故障是否为又一次网络攻击所致，并回忆起Coupang此前的数据泄露事件。目前，故障原因、影响范围和恢复时间表尚不明确。

此次中断影响了 Coupang 的网站和移动应用程序 Coupang Eats 和 Coupang Play。

部分用户遇到错误提示：“网络连接出现故障。请检查您的网络连接并重试。”

用户反映，Coupang Eats 无法追踪已下的食品订单。

一些客户表示，Coupang 的客户服务中心将此次服务中断归咎于内部系统错误，但这些说法无法得到独立核实。

Coupang 之前的数据泄露事件暴露了客户的个人信息，并引发了人们对该公司安全措施的审查。

发布于2026年10月9日凌晨2:06（韩国标准时间）

更新于2026年10月9日凌晨2:10（韩国标准时间）

2025年12月30日，一辆Coupang送货卡车停在首尔市中心Coupang物流中心前。（韩国时报 林智勋摄）

周五早些时候，Coupang 及其附属服务遭遇大范围访问中断，导致用户无法购物、订餐或观看视频，继这家电子商务巨头此前发生数据泄露事件后，再次引发了人们对网络安全的担忧。

据报道，服务中断大约从凌晨 1 点开始，影响了 Coupang 的网站和移动应用程序、外卖平台 Coupang Eats 和流媒体服务 Coupang Play。

用户尝试访问服务时遇到错误消息，其中一条消息显示：“网络连接出现故障。请检查您的连接并重试。”

另一些用户反映无法登录、搜索商品或找回账户信息。部分 Coupang Eats 用户还抱怨无法追踪已下的餐食订单。

此次网络中断迅速引发了网络社区的一片抱怨声，用户们纷纷质疑此次中断是否与另一次网络攻击有关。

“是不是又被黑了？”一位用户在Naver在线社区发帖问道，报告称Coupang和Coupang Play都出现了访问问题。

其他用户也表达了类似的担忧，一些人猜测这些中断是由恶意软件还是技术故障引起的。

这种猜测反映了人们对 Coupang 之前的数据泄露事件的持续担忧，该事件泄露了客户的个人信息，并引发了对该公司安全措施的广泛审查。

部分用户表示，他们已联系Coupang客服中心，被告知此次服务中断是由于内部系统故障造成的，但目前尚无恢复时间的预估。这些账户的真实性无法得到独立核实。

此次停电的原因、全部影响范围以及预计恢复时间仍不清楚。