Call centre lines across NHG Health’s network, including 4 hospitals, temporarily unavailableNHG Health旗下所有医疗机构（包括4家医院）的呼叫中心线路暂时无法接通。
NHG Health said in a Facebook post that it is working to restore access. Read more at straitstimes.com.
The exterior of Khoo Teck Puat Hospital, which is under NHG Health. At about 9am on Oct 13, the group said there call centre lines across NHG Health are “temporarily unavailable”.
Published Oct 13, 2026, 09:56 AM
Updated Oct 13, 2026, 09:56 AM
SINGAPORE – Call centre services across NHG Health’s healthcare institutions, including Khoo Teck Puat Hospital, are temporarily unavailable.
In a Facebook post at about 9am on Oct 13, the group said call centre lines across NHG Health are “temporarily unavailable”, but did not specify the cause.
It added that it is working to restore access.
According to its website, hospitals under NHG Health include Tan Tock Seng Hospital, Khoo Teck Puat Hospital, Woodlands Hospital and Yishun Community Hospital.
Also under the group are 10 polyclinics in areas such as Ang Mo Kio and Khatib.
“Patients and members of the public may visit our websites and the HealthHub and NHG Health App for assistance,” NHG Health said.
“We are sorry for the inconvenience caused. We seek your understanding and patience during this time.”
邱德拔医院（隶属于NHG Health集团）外观。10月13日上午9点左右，该集团表示，NHG Health集团旗下所有呼叫中心的线路“暂时无法使用”。
发布于 2026 年 10 月 13 日上午 9:56
更新于2026年10月13日上午9:56
新加坡——NHG Health旗下所有医疗机构（包括邱德拔医院）的呼叫中心服务暂时无法使用。
10 月 13 日上午 9 点左右，该组织在 Facebook 上发帖称，NHG Health 各呼叫中心的线路“暂时无法使用”，但没有具体说明原因。
该公司还表示，正在努力恢复访问权限。
根据其网站信息，NHG Health旗下的医院包括陈笃生医院、邱德拔医院、兀兰医院和义顺社区医院。
该集团旗下还有 10 家综合诊所，分布在宏茂桥和卡迪等地区。
NHG Health 表示：“患者和公众可以访问我们的网站、HealthHub 和 NHG Health App 获取帮助。”
“对于由此造成的不便，我们深表歉意。恳请您在此期间给予理解和耐心。”