Haze in Singapore: How to collect free N95 masks and who is eligible

The free N95 masks are for individuals who are more vulnerable to the haze's negative health effects and can be collected at vending machines or People's Association Community Centres.

People collecting haze masks at Bukit Panjang bus interchange on Oct 15, 2026. (Photo: CNA/Syamil Sapari)

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SINGAPORE: Singapore began a phased rollout of N95 masks on Wednesday (Oct 14) after a sharp increase in PM2.5 levels in parts of the country.

The free N95 masks are for people more vulnerable to the health effects of haze, and can be collected at designated collection points, including community clubs (CCs) and vending machines at selected public transport hubs, Social Service Offices and People's Association (PA) venues.

Here's a look at who's eligible for the masks and how they can be collected.

Who is eligible for the free N95 masks?

Members of the Pioneer Generation and Merdeka Generation, CHAS orange and blue card holders, medical fee exemption card holders and those receiving ComCare Assistance are eligible for mask collection at vending machines and the CCs.

CNA Games Guess Word Crack the word, one row at a time Buzzword Create words using the given letters Mini Sudoku Tiny puzzle, mighty brain teaser Mini Crossword Small grid, big challenge Word Search Spot as many words as you can Show More Show Less Pregnant women, children aged seven to 16 years old and individuals with medical conditions, such as asthma, can collect masks at the CCs only. Each person can redeem one pack containing two N95 masks. How does the collection process at the vending machines work? In addition to PA's distribution efforts, mask vending machines will be available at 37 public transport hubs and Social Service Offices, though they might not be available at all planned locations yet. Singaporeans need to scan their NRIC barcode at the vending machine to verify eligibility before collection. The machine will not store NRIC details. If an eligible Singaporean cannot visit a vending machine, someone else can collect the masks for them by scanning the eligible person’s NRIC at the machine. Singaporeans can find the nearest vending machine and check its stock on GovTech's HazeMaskGoWhere website . Checks by CNA at about noon on Thursday found that 30 of the vending machines were "not available" or out of stock.

Pregnant women, children aged seven to 16 years old and individuals with medical conditions, such as asthma, can collect masks at the CCs only.

Each person can redeem one pack containing two N95 masks.

How does the collection process at the vending machines work?

In addition to PA's distribution efforts, mask vending machines will be available at 37 public transport hubs and Social Service Offices, though they might not be available at all planned locations yet.

Singaporeans need to scan their NRIC barcode at the vending machine to verify eligibility before collection. The machine will not store NRIC details.

If an eligible Singaporean cannot visit a vending machine, someone else can collect the masks for them by scanning the eligible person’s NRIC at the machine.

Singaporeans can find the nearest vending machine and check its stock on GovTech's HazeMaskGoWhere website .

Checks by CNA at about noon on Thursday found that 30 of the vending machines were "not available" or out of stock.

People collecting N95 masks at Cheng San Community Club on Oct 15, 2026. (Photo: CNA/Marcus Mark Ramos)

How often are the vending machines restocked?

According to GovTech’s GoWhere website, the vending machines are restocked regularly to maintain a consistent supply.

If a vending machine runs out of masks, eligible Singaporeans can use the HazeMaskGoWhere website to find an alternative CC or the nearest vending machine.

What should you do if they encounter technical issues at the vending machine?

If technical issues arise during mask collection, you can contact the hotline number 67275594 from 8.30am to 8.30pm for assistance.

Why do we need different collection methods?

Some groups can only collect masks at the CCs because their eligibility needs to be verified in different ways.

For example, unlike medical fee exemption card holders, pregnant women and people with chronic conditions do not have an equivalent card, so their eligibility would need to be verified through other means at CCs.

Those collecting their masks at a CC should bring their NRIC for verification. Family members can also collect masks using an eligible person’s NRIC if they are unable to to physically do so..

Pregnant women also need to bring proof of their pregnancy, such as an antenatal appointment card, their maternity health booklet, a medical memo or any relevant digital appointment record from a healthcare institution.

Those with chronic medical conditions should provide supporting documents, such as their medical appointment card, medical memo or medication record.

Anyone unable to provide documentation will have to make a self-declaration of their pregnancy status or medical condition.

Why are the masks not distributed to everyone?

The government has chosen to provide masks to Singaporeans at higher risk of health impacts from the haze, and/or have limited means of obtaining N95 masks.

Singapore’s haze task force said last week that there were still sufficient N95 mask stocks at retailers' warehouses and government stockpiles, and that it works closely with sellers to ensure availability.

It also pointed out that N95 masks are generally not required for short outdoor exposure, such as commuting from home to school or work, and when indoors.

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免费提供的 N95 口罩面向更容易受到雾霾负面健康影响的人群，可在自动售货机或人民协会社区中心领取。

2026 年 10 月 15 日，人们在武吉班让巴士交汇处领取防霾口罩。（照片：CNA/Syamil Sapari）

这段音频由人工智能工具生成。

新加坡：由于该国部分地区 PM2.5 水平急剧上升，新加坡于周三（10 月 14 日）开始分阶段推广 N95 口罩。

免费N95口罩是为那些更容易受到雾霾健康影响的人群准备的，可以在指定的领取点领取，包括民众俱乐部、指定公共交通枢纽的自动售货机、社会服务办事处和人民协会场所。

以下是口罩领取资格以及领取方式的介绍。

哪些人有资格免费领取N95口罩？

建国一代和独立一代的成员、CHAS橙色和蓝色卡持有者、医疗费用豁免卡持有者以及接受ComCare援助的人士，均可在自动售货机和社区中心领取口罩。

CNA游戏 猜词游戏 逐行破解单词 流行词游戏 用给定的字母组成单词 迷你数独 小谜题，脑力挑战 迷你填字游戏 小方格，大挑战 单词搜索 尽可能多地找出单词 显示更多 显示更少 孕妇、7至16岁儿童以及患有哮喘等疾病的人士只能在民众俱乐部领取口罩。每人可领取一包，内含两只N95口罩。 自动售货机如何领取口罩？ 除了人民协会的分发工作外，口罩自动售货机还将设在37个公共交通枢纽和社会服务办公室，但并非所有计划地点都已配备。新加坡公民需要在领取前在自动售货机扫描身份证条形码以验证资格。机器不会存储身份证信息。如果符合资格的新加坡公民无法前往自动售货机，其他人可以通过扫描符合资格者的身份证条形码代为领取口罩。新加坡民众可以通过政府科技局的HazeMaskGoWhere网站查找附近的自动售货机并查看库存。亚洲新闻台（CNA）周四中午左右的调查发现，其中30台自动售货机“不可用”或已售罄。

孕妇、7至16岁的儿童以及患有哮喘等疾病的人士只能在社区中心领取口罩。

每人可兑换一份包含两只N95口罩的礼包。

自动售货机的收款流程是怎样的？

除了宾夕法尼亚州的分发工作外，口罩自动售货机还将在 37 个公共交通枢纽和社会服务办公室提供，尽管它们可能尚未在所有计划地点提供。

新加坡公民需在自动售货机扫描身份证条形码以验证领取资格。机器不会存储身份证信息。

如果符合资格的新加坡公民无法亲自前往自动售货机领取口罩，其他人可以通过扫描符合资格人士的身份证号码在机器上代为领取。

新加坡人可以在 GovTech 的 HazeMaskGoWhere 网站上找到最近的自动售货机并查看其库存。

周四中午左右，CNA 记者检查发现，30 台自动售货机“无法使用”或缺货。

2026年10月15日，人们在城山民众俱乐部领取N95口罩。（图片：CNA/Marcus Mark Ramos）

自动售货机多久补货一次？

根据 GovTech 的 GoWhere 网站，自动售货机定期补货，以保持稳定的供应。

如果自动售货机口罩售罄，符合条件的新加坡人可以使用 HazeMaskGoWhere 网站查找其他社区中心或最近的自动售货机。

如果他们在使用自动售货机时遇到技术问题，应该怎么办？

如果在领取口罩过程中出现技术问题，您可以拨打热线电话 67275594（上午 8:30 至晚上 8:30）寻求帮助。

为什么我们需要不同的收集方法？

有些团体只能在社区中心领取口罩，因为他们的资格需要通过不同的方式进行验证。

例如，与医疗费用豁免卡持有者不同，孕妇和慢性病患者没有类似的卡，因此需要通过信用卡的其他方式来验证他们的资格。

在社区中心领取口罩的人员应携带身份证件进行核实。如本人无法亲自领取，其家人也可使用符合资格人员的身份证件代为领取。

孕妇还需要携带怀孕证明，例如产前预约卡、孕期健康手册、医疗证明或医疗机构出具的任何相关电子预约记录。

患有慢性疾病的人应提供证明文件，例如就诊预约卡、病历或用药记录。

任何无法提供证明文件的人员都必须自行声明其怀孕状况或医疗状况。

为什么口罩没有分发给所有人？

政府选择向受雾霾健康影响风险较高和/或难以获得 N95 口罩的新加坡人提供口罩。

新加坡雾霾应对小组上周表示，零售商仓库和政府储备中仍有充足的 N95 口罩库存，并且正在与销售商密切合作，以确保口罩供应。

报告还指出，短时间的户外暴露，例如从家到学校或工作地点的通勤，以及在室内时，通常不需要佩戴 N95 口罩。

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