OCBC customers facing difficulties accessing app, internet banking services华侨银行客户在使用应用程序和网上银行服务时遇到困难
According to outage-tracking website Downdetector, the issue began at about 12.15pm. Read more at straitstimes.com.
OCBC’s mobile app and internet banking services appeared to be disrupted on the afternoon of Oct 23.
Published Oct 23, 2026, 02:52 PM
Updated Oct 23, 2026, 02:52 PM
SINGAPORE - OCBC’s mobile app and internet banking services appeared to be disrupted on the afternoon of Oct 23. According to outage-tracking website Downdetector, the issue began at about 12.15pm, peaking at over 767 reports at about 1.11pm. The number of reports has dipped since, to about 108 at about 2.30pm.
An error message displayed on the OCBC mobile banking app. PHOTO: ST READER
An error message displayed on the OCBC mobile banking app.
An announcement on the OCBC app said: “You may have difficulty accessing the OCBC app and Internet Banking. We are sorry for the inconvenience and are working to bring things back to normal.”
On social media, a user reported issues with log-in functions, while others said they were having problems with ATM withdrawals and PayNow services.
The Straits Times has contacted OCBC for more information.
Calista Wong is a journalist covering breaking news and current affairs at The Straits Times. She has a special interest in lifestyle and environment-related news.
Banks and financial institutions
10月23日下午，华侨银行的手机应用程序和网上银行服务似乎出现故障。
发布于 2026 年 10 月 23 日下午 2:52
更新于2026年10月23日下午2:52
新加坡——华侨银行（OCBC）的手机银行应用程序和网上银行服务似乎在10月23日下午出现故障。据故障追踪网站Downdetector显示，故障大约从下午12点15分开始，并在下午1点11分左右达到峰值，报告数量超过767份。此后报告数量有所下降，到下午2点30分左右降至约108份。
华侨银行手机银行应用程序上显示的错误信息。（图片来源：ST读者）
华侨银行手机银行应用程序上显示的错误信息。
华侨银行应用程序上发布公告称：“您可能无法正常访问华侨银行应用程序和网上银行。对此造成的不便，我们深表歉意，并正在努力恢复正常。”
在社交媒体上，一位用户报告了登录功能出现问题，而其他用户则表示他们在使用 ATM 取款和 PayNow 服务时遇到了问题。
《海峡时报》已联系华侨银行以获取更多信息。
卡莉斯塔·王是《海峡时报》的一名记者，负责报道突发新闻和时事。她尤其关注生活方式和环境相关的新闻。
银行和金融机构