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More than just a hotel: Inside the Low family’s mission to preserve The Federal Kuala Lumpur

KUALA LUMPUR, Oct 25 — The Low Yat Group is one of Malaysia’s largest privately-owned groups, with diversified businesses including property development, hospitality and...

Malay MailArif Zikri查看原文 ↗
不仅仅是一家酒店:探秘刘氏家族保护吉隆坡联邦酒店的使命

The Low Yat Group, one of Malaysia's largest privately-owned conglomerates, is cementing its family legacy by renovating The Federal Kuala Lumpur, a historic hotel built in 1957.

This restoration project is led by fourth-generation family member Low Kian Leong, who emphasizes preserving the hotel's rich history while navigating complex engineering challenges.

The first phase of renovations included converting spaces for retail and adding a new guest lounge, while future plans involve introducing an international hotel brand within the property.

The commitment to heritage and family values remains central to the project and the group's leadership transition.

KUALA LUMPUR, Oct 25 — The Low Yat Group is one of Malaysia’s largest privately-owned groups, with diversified businesses including property development, hospitality and retail.

The group which was founded by the late Tan Sri Datuk Low Yat back in the 1940s actually started as a construction company and has since grown into a large conglomerate with them owning several high value properties in Australia and Japan and also a couple of iconic landmarks in the heart of Kuala Lumpur.

This is of course referring to the seven-storey tech haven, the Plaza Low Yat in Bukit Bintang as well as Malaysia’s first international hotel,The Federal Kuala Lumpur, which just reopened its door recently following a first-phase revamp.

With the reopening of The Federal KL, Low Yat Group — currently transitioning leadership to its fourth generation — is reinforcing its commitment to family legacy by restoring one of its oldest and most historic properties.

Malay Mail sat down with Low Yat Group’s business development manager, 28-year-old Low Kian Leong who shed some insights to their upcoming plans for The Federal KL, its renovation works and personal history with the hotel.

A brief history of The Federal Kuala Lumpur

When it first opened on August 28, 1957 — just three days before Merdeka — The Federal KL was a 10-storey hotel with only 90 rooms.

It was built specifically for the Merdeka celebrations after Tunku Abdul Rahman, Malaya’s first prime minister, requested an international-standard hotel to host visiting foreign dignitaries and Commonwealth delegates.

The original block was later reconfigured to 147 rooms before an 18-storey tower was added in the 1960s, eventually bringing the hotel’s total capacity to around 450 rooms.

During its prime, the hotel had three distinct restaurants operating within its walls which includes the Bintang Revolving Restaurant on its 18th floor which give diners a 360-degree view of KL skyline followed by a Hawaiian-themed restaurant Kontiki as well as the Mandarin Palace, which was also used as a shooting location for the 1964 Hollywood blockbuster The 7th Dawn .

Interestingly during the filming of the movie, some of the stars such as director Lewis Gilbert as well as actors William Holden, Capucine and Susannah York, all stayed at The Federal KL.

Aside from that, The Federal KL during its early years, was also known to be a go-to meeting place for members of Parliament (MPs) at that time especially before the Parliament building finished construction in 1963.

According to Kian Leong, this is something that his late grandfather, Tan Sri Low Yow Chuan, would repeatedly share with him when he was a kid.

“I knew they had an official building that was meant to be for Parliamentary purposes but a lot of the time, they would use the Mandarin Palace as a place to gather for all the MPs.

“I think the reason was that, at that time, it was the most convenient venue to gather at,” Kian Leong told Malay Mail .

While it is confirmed that The Federal KL was a favourite meeting place for MPs, he added that calling it a ‘temporary Parliament’ is not entirely accurate, as formal sessions could not be verified there.

This is supported by historical records showing that the official temporary Parliament was actually situated at what is now the Malaysia Tourism Centre (MaTiC) on Jalan Ampang.

Preserving The Federal Kuala Lumpur and its future

The decision to renovate rather than rebuild came directly from Low Yat Group chairman Low Gee Tat.

Although starting fresh with a brand-new build would have been far simpler from a construction standpoint, the family ultimately chose preservation and according to Kian Leong, saving the structure was twofold, anchored primarily in protecting the building’s rich history and honouring their family legacy.

“Family legacy always comes first, our late grandfather really hammered that into us,” he said.

Kian Leong, who was heavily involved in the restoration works revealed that navigating the renovation of a 69-year-old landmark came with major engineering hurdles, especially when the original 1957 blueprints proved virtually useless, forcing the team to physically trace legacy Mechanical and Electrical (M&E) pipes and wiring that often vanished directly into solid concrete beams.

The challenge was so perplexing that they frequently had to consult Supayah, a veteran maintenance staff member who had been with the hotel for 55 years.

“When we were hacking through all those old pipes, we constantly called him to figure out where they led.

“He remembered key parts of the system, and we had to rely solely on his memory at times — that’s how tough the process was,” he said.

He also shared that workers had to hack through three to four layers of past flooring before revealing the original 1957 mosaic tiles. However, hidden underground moisture ruined an attempt to display those tiles beneath a glass panel due to heavy condensation, forcing them to include holes in the glass panel to allow it to breathe.

The first phase renovation also involved converting the former lobby space into a future retail space while adding an exclusive new guest lounge overlooking the vibrant street of Jalan Bukit Bintang.

Kian Leong also unveiled that phase two of the project, slated to begin sometime next year, will split the property into two distinct entities, keeping the original Federal KL separate from an international hotel brand occupying the 18-storey tower block.

Kian Leong also pointed out that renovating the Mandarin Palace is currently out of the question, mostly because they want to preserve the 1957 handcrafted craftwork but the restaurant is still available to be rented out for public events.

Continuing the family’s legacy

For Low Kian Leong, The Federal KL has never been just a corporate asset; it is the very bedrock of his family identity.

Growing up, almost every major family milestone was anchored at the hotel, most memorably the grand Chinese New Year gatherings at the Mandarin Palace where nearly a hundred of guests would congregate, leaving a young Kian Leong and his cousins to race through the golden halls.

Those early memories reinforce a core lesson passed down by his elders: this is a business built not for quick turns, but to construct a lasting legacy across generations.

Now at 28, working alongside two of his cousins under the unified guidance of his father, uncles, and aunt, Kian Leong represents the fourth generation tasked with safeguarding that lineage — a responsibility he views with both deep pride and immense gravity.

“The guidance given by my uncles, my aunty, and my dad — everyone has their own strengths, so I’ve managed to learn so much from them.

“What is consistent is that while they all have their own individual styles, they are completely in sync when it comes to teaching the fourth generation, our generation, how to preserve the business.

“I’m actually working alongside two of my cousins — Low Tek Kian is primarily based at Plaza Low Yat, whilst Low Hui Yen, who is the more creative one, splits her time between the mall and hotel,” he said

Navigating this generational shift meant meeting the pressure of family privilege with humility.

Rather than stepping directly into executive management after leaving Deloitte Consulting — and taking a short, playful interlude scooping ice cream at Paolo Paolo — Kian Leong elected to earn his stripes on the frontlines.

He completed a two-month operational rotation at Sydney’s Grace Hotel, another historical landmark owned by the group, working alongside staff across all departments including overnight security.

For Kian Leong, working those graveyard shifts proved essential: it cultivated a deep appreciation for the hotel’s long-standing employees and anchored his conviction that effective leaders must first master the floor.

“I could say it’s not nepotism, but let’s not kid ourselves: there is some degree of nepotism which is why there’s an expectation to perform and earn my spot, and the same goes for all my cousins.

“Some of our staff have been here longer than I’ve been alive and recognising them is essential; they are the workforce that has contributed to the Group’s growth, and staying connected to them is how we honour the company’s legacy.

“You can’t just sit at the top and give orders; you have to pay attention to everything on the floor,” Kian Leong said.

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