Residents of Windsor Convalescent Home, LC Nursing Home transferred out before shutdown

Windsor Convalescent Home, located on the second level of 369 Pasir Panjang Road, will have its licence revoked on Oct 30.

ST PHOTO: ARIFFIN JAMAR

Published Sep 07, 2026, 07:18 PM

Updated Sep 07, 2026, 07:18 PM

All residents of Windsor Convalescent Home and LC Nursing Home were safely transferred out before licence revocation deadlines, coordinated by MOH and the Agency for Integrated Care.

Both nursing homes had serious, repeated lapses in care and safety, leading to their licences being revoked by October and November 2026.

MOH is investigating the founder of LC Nursing Home for possible nondisclosure of prior disciplinary actions during licensing, amid ongoing efforts to ensure nursing home compliance and resident safety.

SINGAPORE – All residents of Windsor Convalescent Home and LC Nursing Home were transferred out by Aug 1, months ahead of the deadline set by the Ministry of Health (MOH) for their licenc es to be revoked over serious lapses.

To ensure that residents’ care needs, preferences and subsidy eligibility were met, the Agency for Integrated Care (AIC) coordinated the assessments, transfer planning, and matching to suitable homes.

There were 25 residents at Windsor Convalescent Home, a 45-bed nursing home in Pasir Panjang, and 78 residents at the 93-bed LC Nursing Home at Jalan Ulu Siglap.

In his reply to The Straits Times on Sept 4, an MOH spokesman said the ministry “oversaw the entire process and supported the expediting of X-rays and subsidy assessments for residents”.

It worked with AIC and Vanguard Healthcare, the appointed interim care operator, "to ensure safe care at the nursing homes and facilitate the residents’ transfers smoothly”.

“The wider nursing home sector rallied together to support the transfer of residents from both nursing homes,” the spokesman said.

“Receiving homes stepped forward to accept residents at short notice, and worked closely with AIC to facilitate smooth admissions and handovers to minimise stress and care disruption for both the residents and their families.”

The spokesman said the residents’ safety and well-being remained the top priority, with families kept informed and involved throughout the process.

Their cooperation was crucial to the timely transfers, as they worked closely with AIC to provide the necessary decisions and documentation and support the moves to alternative care settings.

The spokesman also confirmed that some of the residents were being taken care of in their own homes.

Both Windsor Convalescent Home and LC Nursing Home were found to have “serious and systemic lapses” in complying with Healthcare Services Act requirements in the latest audit in April 2026.

This came a year after Windsor Convalescent Home had addressed health and safety lapses identified in an earlier audit.

In April 2026, it was found to have again failed to meet requirements . These included conducting appropriate reviews of residents for issues such as falls, pressure injuries and weight loss; following up on or adhering to residents’ care plans; managing medication properly; and providing adequate basic care, including basic grooming.

Lapses at LC Nursing Home included inadequate clinical and nursing care, failure to provide adequate basic care to residents, inadequate infection prevention and control practices, and failure to ensure a safe environment. PHOTO: LIANHE ZAOBAO

Lapses at LC Nursing Home included inadequate clinical and nursing care, failure to provide adequate basic care to residents, inadequate infection prevention and control practices, and failure to ensure a safe environment.

PHOTO: LIANHE ZAOBAO

Similarly, audits of LC Nursing Home found lapses including inadequate clinical and nursing care, failure to provide adequate basic care to residents, inadequate infection prevention and control practices, and failure to ensure a safe environment.

Windsor Convalescent Home will have its licence revoked on Oct 30, while LC Nursing Home ’s licence will be revoked on Nov 23.

Vanguard Healthcare, a wholly-owned subsidiary of MOH Holdings, deployed additional nursing, care and operations staff on-site to ensure residents of the two homes continued to receive safe day-to-day care, and implement the necessary arrangements to maintain infection control and food safety practices.

The audit s of the two homes were part of MOH’s audit of selected nursing facilities with identified areas for improvement. This was to gauge their compliance with infection and prevention control practices, and basic custodial and nursing care.

Speaking in Parliament on July 7, Senior Minister of State for Health Tan Kiat How said spot checks are necessary to ensure nursing homes take adequate corrective actions and sustain improvements.

Tan, who is also Senior Minister of State for Digital Development and Information, said if the gaps are “serious, repeated, and there is a lack of serious effort to rectify them”, then MOH would escalate its measures, which include rescinding their licence s .

As for Chia Yang Pong, who is listed as LC Nursing Home’s founder and chief executive on its website, the MOH spokesman said the ministry is investigating whether Chia had failed to disclose – at the time of applying for the nursing home’s licence – information about disciplinary actions taken against him by healthcare regulatory authorities.

“We are unable to comment further at this stage in the light of the ongoing investigations,” the spokesman said.

In November 2002, authorities inspecting Grace Polyclinic, a chain of seven clinics owned by Chia, found that sleeping pills (benzodiazepines) had been improperly prescribed to 80 patients.

He was struck off the medical register in 2004 and the eight doctors from the clinics were also punished for indiscriminately prescribing the addictive sleeping pills.

That same year, Chia was brought to a disciplinary committee by the Singapore Medical Council, where he faced 80 charges of professional misconduct and pleaded guilty.

Chia was fined $65,000 and struck off the medical register. He appealed against the decision and had his fine reduced to $10,000.

位于巴西班让路369号二楼的温莎疗养院将于10月30日被吊销营业执照。

圣路易斯照片：阿里芬·贾马尔

发布于 2026 年 9 月 7 日下午 7:18

更新于2026年9月7日晚上7:18

在卫生部和综合护理机构的协调下，温莎疗养院和LC护理院的所有居民都在吊销执照的最后期限前安全转移出去。

这两家养老院在护理和安全方面都存在严重的、反复的疏忽，导致其执照分别于 2026 年 10 月和 11 月被吊销。

卫生部正在调查 LC 养老院的创始人，怀疑其在获得执照时未披露之前的纪律处分记录。这是为确保养老院合规和居民安全而持续努力的一部分。

新加坡——温莎疗养院和LC疗养院的所有居民已于8月1日前全部转移出院，比卫生部设定的因严重失职而吊销其执照的最后期限提前了数月。

为确保居民的护理需求、偏好和补贴资格得到满足，综合护理机构 (AIC) 协调评估、转移计划和与合适住所的匹配。

位于巴西班让的温莎疗养院（一家拥有 45 个床位的疗养院）有 25 名居民，而位于乌鲁实乞纳路的 LC 疗养院（一家拥有 93 个床位的疗养院）有 78 名居民。

卫生部发言人在9月4日回复《海峡时报》时表示，卫生部“监督了整个过程，并支持加快居民的X光检查和补贴评估”。

它与 AIC 和指定的临时护理运营商 Vanguard Healthcare 合作，“以确保养老院的安全护理，并促进居民顺利转移”。

发言人表示：“整个养老院行业团结起来，支持将两家养老院的居民转移过来。”

“接收机构主动在短时间内接收居民，并与AIC密切合作，以促进顺利的入院和交接，从而最大限度地减少居民及其家人的压力和护理中断。”

发言人表示，居民的安全和福祉仍然是首要任务，整个过程中，家属都会及时了解情况并参与其中。

他们的合作对于及时转移至关重要，因为他们与 AIC 密切合作，提供必要的决定和文件，并支持转移到其他护理机构。

发言人还证实，部分居民正在家中接受照料。

在 2026 年 4 月的最新审计中，温莎疗养院和 LC 护理院均被发现存在“严重和系统性疏漏”，未能遵守《医疗保健服务法》的要求。

此前一年，温莎疗养院已解决了早前审计中发现的健康和安全漏洞。

2026年4月，该机构再次被发现未能达到相关要求。这些要求包括：对住户进行适当的检查，以发现跌倒、压疮和体重减轻等问题；跟进或遵守住户的护理计划；妥善管理药物；以及提供足够的基本护理，包括基本的个人卫生护理。

LC养老院的失职之处包括临床和护理不足、未能为住户提供足够的基本护理、感染预防和控制措施不完善，以及未能确保安全的环境。图片来源：联合早报

LC 养老院的失职之处包括临床和护理不足、未能为居民提供足够的基本护理、感染预防和控制措施不足以及未能确保安全的环境。

图片来源：联合早报

同样，对 LC 养老院的审计发现存在诸多疏漏，包括临床和护理不足、未能为居民提供足够的基本护理、感染预防和控制措施不足以及未能确保安全的环境。

温莎疗养院的执照将于 10 月 30 日被吊销，而 LC 疗养院的执照将于 11 月 23 日被吊销。

Vanguard Healthcare 是 MOH Holdings 的全资子公司，已在现场部署了额外的护理、照护和运营人员，以确保两家养老院的居民继续获得安全的日常护理，并实施了必要的安排以维持感染控制和食品安全措施。

此次对这两家养老院的审计是卫生部针对部分需要改进的护理机构开展的审计项目的一部分。审计旨在评估这些机构在感染防控措施、基本生活照护和护理服务方面的合规情况。

7月7日，卫生部高级政务部长陈杰豪在国会发言时表示，抽查是必要的，以确保养老院采取充分的纠正措施并保持改进。

兼任数码发展及新闻部高级政务部长的陈先生表示，如果这些差距“严重、反复出现，并且缺乏认真努力去纠正它们”，那么卫生部将升级措施，包括吊销他们的执照。

至于网站上列为 LC 疗养院创始人兼首席执行官的谢阳鹏，卫生部发言人表示，卫生部正在调查谢阳鹏在申请疗养院执照时是否未披露医疗监管机构对其采取的纪律处分信息。

发言人表示：“鉴于调查仍在进行中，我们目前无法发表更多评论。”

2002 年 11 月，有关部门检查了 Chia 拥有的七家连锁诊所 Grace Polyclinic，发现有 80 名患者被不当开具了安眠药（苯二氮卓类药物）。

2004 年，他被吊销了行医执照，诊所里的八名医生也因滥用处方药而受到处罚。

同年，谢某被新加坡医学理事会送交纪律委员会，面临 80 项专业失当指控，并认罪。

Chia被罚款6.5万美元，并被吊销行医执照。他提出上诉，罚款减至1万美元。