Check-in system malfunction at Incheon airport causes major delays

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INCHEON, Oct. 30 (Yonhap) -- A check-in system malfunction occurred at Incheon International Airport on Friday, causing major delays in passenger processing, the airport operator said.

The malfunction began at 4:30 a.m. in an airline network connecting ticketing systems at the country's main gateway, leading to intermittent connectivity issues at eight airlines at Terminal 1 and five airlines at Terminal 2, according to Incheon International Airport Corp.

By afternoon, ticketing was effectively halted at three airlines -- China Southern Airlines, China Eastern Airlines and Air China.

Long lines of passengers formed at check-in counters, with some protesting that their airlines were not informing them of expected recovery times despite their approaching departures.

The airport operator said the disruption appeared to have been caused by a glitch in the global network of American aviation service provider ARINC and that it was looking for solutions.

A disruption in the airline network at Incheon International Airport, west of Seoul, delays passenger processing for departing flights on Oct. 30, 2026. (Yonhap)

hague@yna.co.kr (END)

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Check-in system malfunction at Incheon airport causes major delays

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仁川，10月30日（韩联社）——机场运营商表示，仁川国际机场周五发生值机系统故障，导致旅客办理手续严重延误。

据仁川国际机场公司称，故障始于凌晨 4 点 30 分，涉及该国主要门户机场的航空公司票务系统连接网络，导致 1 号航站楼的 8 家航空公司和 2 号航站楼的 5 家航空公司出现间歇性连接问题。

到下午，中国南方航空、中国东方航空和中国国际航空三家航空公司的售票业务实际上已经停止。

值机柜台前排起了长队，一些乘客抗议航空公司没有告知他们预计的恢复时间，尽管他们的航班即将起飞。

机场运营商表示，此次中断似乎是由美国航空服务提供商 ARINC 的全球网络故障引起的，他们正在寻找解决方案。

2026年10月30日，首尔以西的仁川国际机场航空网络出现故障，导致部分离境航班的旅客办理手续延误。（韩联社）

hague@yna.co.kr (完)

尽管油价上涨，但今年国际航班旅客数量仍增长了10%。

韩国扩大对华航线，给予低成本航空公司更多飞行权

仁川国际机场计划在2035年前对1号航站楼进行全面改造。

仁川机场值机系统故障导致严重延误