RM3 for extra soup? Labuan eatery compounded for failing to display charge on menu

LABUAN, Oct 30 — An eatery operator here was compounded after charging an additional RM3 for a serving of soup that was not listed on the restaurant’s displayed price menu.

KPDN Labuan director Junaidah Arbain said the action followed a consumer complaint lodged through the ministry’s e-Aduan portal, with an inspection at about 10am finding that the displayed price list included additional charges for rice and noodles but did not specify the price of extra soup.

“Following the non-compliance detected, we issued a compound to the operator under the Price Control and Anti-Profiteering (Price Marking for Goods and Charges for Services) Order 2020, under the Price Control and Anti-Profiteering Act 2011,” she told Bernama today.

Junaidah said individuals convicted of an offence under the order could be fined up to RM50,000, while companies could face fines of up to RM100,000.

She reminded restaurant and food outlet operators to display their menus and all additional charges completely, clearly and prominently, with price lists and charges stated in Bahasa Melayu or accompanied by a translation if presented in another language, and prices indicated in ringgit or sen.

She said that transparent pricing was essential to protecting consumer rights, as customers were entitled to know the cost of goods and services before placing an order or making a purchase.

“KPDN Labuan would continue to intensify enforcement and monitoring activities to safeguard consumer interests, and members of the public are encouraged to report business-related non-compliance through the ministry’s official complaint channels,” she added. — Bernama

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纳闽，10月30日讯——当地一家餐馆经营者因对一份未列入餐厅标价菜单的汤额外收取3令吉而被罚款。

纳闽贸易发展局局长朱奈达·阿尔拜恩表示，此次行动源于消费者通过该部门的电子监管门户网站提出的投诉。上午 10 点左右的检查发现，展示的价格清单中包含米饭和面条的额外费用，但没有明确标明额外汤的价格。

她今天告诉马新社：“在发现违规行为后，我们根据《2011年价格控制和反暴利法》以及《2020年价格控制和反暴利（商品价格标记和服务收费）法令》对该经营者处以罚款。”

朱奈达表示，根据该命令被定罪的个人可能被处以最高 5 万令吉的罚款，而公司可能面临最高 10 万令吉的罚款。

她提醒餐馆和食品店经营者，要完整、清晰、醒目地展示菜单和所有附加费用，价格表和费用应以马来语标明，如果以其他语言提供，则应附上翻译，价格应以林吉特或仙标明。

她表示，价格透明对于保护消费者权益至关重要，因为消费者有权在下单或购买前了解商品和服务的成本。

她补充说：“纳闽贸易发展局将继续加强执法和监督力度，以维护消费者权益，并鼓励公众通过该部门的官方投诉渠道举报与企业相关的违规行为。”——马新社

史蒂文·西姆表示，外国投资应该为马来西亚中小企业带来更多机遇。

马华最后时刻提振：国盟回归哥打拉克萨马纳，使马六甲席位增至四个

哈立德表示，沙巴的国防升级并非对菲律宾军事集结的回应。