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Analysis-AI shopping agents could threaten Amazon and Walmart's ad business

Nov 4 (Reuters) - The ⁠rise of AI-led shopping is posing a conundrum for retailers like Walmart and Amazon: how to enable AI agents to shop on their websites, without threatening their ⁠lucrative advertising revenue and the customer data that fuels it.

The Star MalaysiaJuveria Tabassum, Nicholas P. Brown, Arriana McLymore查看原文 ↗
分析显示,人工智能购物代理可能会威胁亚马逊和沃尔玛的广告业务。

FILE PHOTO: Amazon's logo is seen in this illustration created on February 11, 2025. REUTERS/Dado Ruvic/Illustration/File Photo/File Photo

Nov 4 (Reuters) - The ⁠rise of AI-led shopping is posing a conundrum for retailers like Walmart and Amazon: how to enable AI agents to shop on their websites, without threatening their ⁠lucrative advertising revenue and the customer data that fuels it.

Retail powerhouses Walmart and Amazon are also the world's two largest retail media businesses, dominating the estimated $74.4 ‌billion in US retail media spending with a combined 88% share of that market, according to projections from data firm Emarketer. But digital assistants could soon disrupt that business.

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