KLIA standardises e-hailing entry fees at RM2 across both terminals effective today

Kuala Lumpur International Airport (KLIA) has standardized the entry fee for e-hailing vehicles to RM2 at both Terminals 1 and 2, effective immediately, reducing the previous charges of RM3 at Terminal 1 and RM2.16 at Terminal 2.

This change aims to provide consistency for passengers and e-hailing operators, enhancing the overall pick-up experience.

Recent facility upgrades at Terminal 1, including a License Plate Recognition system and structured pick-up bays, have significantly improved operational performance, with a substantial increase in driver compliance and a decrease in unauthorized activities.

These enhancements underscore KLIA's commitment to maintaining efficient, orderly, and responsive airport operations.

KUALA LUMPUR, Sept 16 — Kuala Lumpur International Airport (KLIA) has standardised the entry fee for e-hailing vehicles at RM2, inclusive of tax, across Terminal 1 and Terminal 2, effective today.

Malaysia Airports Holdings Bhd (MAHB) in a statement here said the revised fee also represents a reduction from the previous charges of RM3 at Terminal 1 and RM2.16 at Terminal 2, providing passengers with a single, consistent rate for e-hailing pick-ups at both terminals.

It said the standardisation is aimed at providing greater consistency and clarity for passengers and e-hailing operators, while supporting a more streamlined pick-up experience across both terminals.

Meanwhile, the enhanced e-hailing facilities introduced at Terminal 1 in August 2026 as part of its improvement initiatives have recorded encouraging improvements in operational performance.

MAHB said within just one month of implementation, 99.3 per cent of e-hailing drivers now complete passenger pick-ups and exit within the allocated 10-minute grace period, up from 49.4 per cent previously, while daily vehicle volume entering the pick-up lanes has decreased by 13.5 per cent, from 8,124 to 7,024 vehicles.

“This reflects improved control of e-hailing operations, with reduced unauthorised activity, unnecessary vehicle circulation and prolonged idling, while maintaining smooth access for genuine passenger pick-ups.

“The enhanced system has also increased peak-hour processing capacity from 302 to up to 660 vehicles per hour, enabling faster vehicle turnaround and smoother passenger pick-up operations during peak arrival periods,” it said.

Meanwhile, Senior General Manager for Passenger Experience at KLIA Abd Hasman Abd Muhimin said the continued enhancements to KLIA’s e-hailing facilities reflect the airport operator’s commitment to improving the overall passenger journey while ensuring that airport operations remain orderly, efficient and responsive to evolving needs.

“Pick-up bays are clearing more quickly, while passengers no longer need to wait along a crowded kerbside. Operational discipline and compliance will remain key to maintaining an orderly and convenient experience for everyone using our airport facilities,” he added.

The upgraded facilities at Terminal 1 include a License Plate Recognition (LPR) system integrated with Passenger Information Display Screens (PIDS), self-service kiosks, dedicated passenger waiting areas, structured pick-up bays and on-ground marshals to assist passengers and facilitate traffic flow.

The enhanced e-hailing system also enables stricter monitoring and access control, helping to ensure that only authorised e-hailing vehicles utilise the designated pick-up facilities. — Bernama

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吉隆坡国际机场 (KLIA) 已将 1 号航站楼和 2 号航站楼的网约车入境费统一调整为 2 马币，即刻生效，此前 1 号航站楼的收费为 3 马币，2 号航站楼的收费为 2.16 马币。

这项改变旨在为乘客和网约车运营商提供一致性，从而提升整体乘车体验。

1 号航站楼近期进行了设施升级，包括车牌识别系统和结构化取货区，显著提高了运营效率，驾驶员的合规性大幅提高，未经授权的活动减少。

这些改进措施凸显了吉隆坡国际机场致力于保持高效、有序和响应迅速的机场运营的承诺。

吉隆坡，9月16日讯——吉隆坡国际机场（KLIA）已将1号航站楼和2号航站楼的网约车入境费统一为2令吉（含税），即日起生效。

马来西亚机场控股有限公司（MAHB）在此发表声明称，修订后的费用也比之前1号航站楼的3令吉和2号航站楼的2.16令吉的费用有所降低，为乘客在两个航站楼使用网约车接客提供统一的价格。

声明称，标准化的目的是为乘客和网约车运营商提供更大的一致性和清晰度，同时支持在两个航站楼实现更简化的接客体验。

与此同时，作为改进计划的一部分，1 号航站楼于 2026 年 8 月引入的增强型网约车设施在运营绩效方面取得了令人鼓舞的改善。

MAHB表示，实施仅一个月后，99.3%的网约车司机在规定的10分钟宽限期内完成乘客接送并下车，高于之前的49.4%，而每天进入接客车道的车辆数量减少了13.5%，从8124辆减少到7024辆。

“这反映出对网约车运营的控制有所改善，减少了未经授权的活动、不必要的车辆行驶和长时间怠速，同时保持了真正乘客上下车的顺畅通行。

“改进后的系统还将高峰时段的处理能力从每小时 302 辆车提高到 660 辆车，从而加快了车辆周转速度，并在高峰到达时段实现了更顺畅的乘客接送作业。”声明中写道。

与此同时，吉隆坡国际机场乘客体验高级总经理阿卜杜勒·哈斯曼·阿卜杜勒·穆希明表示，吉隆坡国际机场网约车设施的持续改进体现了机场运营商致力于改善乘客整体出行体验，同时确保机场运营保持有序、高效并能响应不断变化的需求。

“接机区域的清空速度更快了，乘客也不再需要在拥挤的路边等候。运营纪律和合规性仍然是确保所有使用我们机场设施的人都能获得有序便捷体验的关键，”他补充道。

1 号航站楼的升级设施包括：车牌识别 (LPR) 系统与旅客信息显示屏 (PIDS) 集成、自助服务亭、专用旅客候机区、结构化接客区以及地面引导员，以协助旅客并促进交通流动。

升级后的网约车系统还能实现更严格的监控和准入控制，确保只有获得授权的网约车才能使用指定的接客点。——马新社

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