Malaysia Airlines staff named best in Asia, cabin crew at global 3rd place

Malaysia Airlines has been recognized as the Best Airline Staff in Asia at the 2026 Skytrax World Airline Awards, with its cabin crew ranked among the world's top three.

The airline also improved its overall standing to 21st in the World's Best Airline category, and achieved notable advancements in several categories, including airport services and business class offerings.

These achievements highlight the airline's ongoing transformation efforts, supported by investments in fleet renewal and operational performance, as part of its ambition to rank among the top 10 global airlines by 2030.

KUALA LUMPUR, Sept 19 — Malaysia Airlines has been named Best Airline Staff in Asia at the 2026 Skytrax World Airline Awards with its cabin crew earning a place among the top three in the World’s Best Airline Cabin Crew category, rising five places from eighth in 2025.

The airline has also climbed six places to 21st in the World’s Best Airline category, marking further progress in its transformation supported by continued investment across its people, product, fleet, network and customer offerings.

Malaysia Airlines also achieved strong results across several other categories at this year’s awards.

The airline climbed from sixth to second in the World’s Best Airport Services category and made its debut at 18th in the World’s Best Business Class Airlines category.

It also advanced four places to 12th in World’s Best Economy Class Airlines, up from 16th in 2025, and moved up to 11th in World’s Cleanest Airline from its previous 12th spot.

The airline also retained its place among the Top 10 Best Airlines in Asia, with a 10th spot ranking this year.

Malaysia Aviation Group president and group chief executive officer Captain Nasaruddin A Bakar said: “This recognition reflects the collective efforts of our people across the airport, onboard and behind the scenes, who come together every day to deliver Malaysian Hospitality throughout the customer journey.

“Reaching this milestone after years of consistently climbing the global rankings is a significant achievement for our national carrier and a direct reward for our team’s relentless effort,” he said in a statement today.

He said it is the spirit of warm, thoughtful and consistent service that sets the Malaysia Airlines experience apart.

The statement said Malaysia Airlines is continuing to develop its broader product and onboard proposition while expanding its network to provide customers with greater choices and connectivity.

“Fleet renewal remains an important part of this, with 29 new aircraft received to date and plans to build a fleet of 117 modern aircraft by 2035. This will add to capacity to support network growth.

“This is complemented by a continued focus on operational performance, with on-time performance

averaging 91.38 per cent year-to-date, which is consistently above target,” it said.

These developments form part of MAG’s long-term business plan 3.0, which sets out Malaysia Airlines’ ambition to be ranked among the top 10 global airlines by 2030. — Bernama

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马来西亚航空公司在 2026 年 Skytrax 世界航空奖中被评为亚洲最佳航空公司员工，其客舱乘务员位列世界前三。

该航空公司在世界最佳航空公司排名中也提升至第 21 位，并在机场服务和商务舱服务等多个类别中取得了显著进步。

这些成就凸显了该航空公司正在进行的转型努力，包括对机队更新和运营绩效的投资，这是其力争在 2030 年跻身全球十大航空公司之列的目标的一部分。

吉隆坡，9 月 19 日讯——马来西亚航空公司在 2026 年 Skytrax 世界航空奖中被评为亚洲最佳航空公司员工，其乘务员在世界最佳航空公司乘务员类别中跻身前三名，比 2025 年的第八名上升了五位。

该航空公司在世界最佳航空公司排名中也上升了 6 位，位列第 21 位，这标志着其转型取得了进一步进展，这得益于其在人员、产品、机队、网络和客户服务方面的持续投资。

马来西亚航空公司在今年的颁奖典礼上，在其他几个类别中也取得了优异的成绩。

该航空公司在世界最佳机场服务类别中从第六名跃升至第二名，并在世界最佳商务舱航空公司类别中首次亮相，位列第十八名。

该公司在世界最佳经济舱航空公司排名中上升了四位，从 2025 年的第 16 位升至第 12 位，并在世界最清洁航空公司排名中从之前的第 12 位上升至第 11 位。

该航空公司今年继续保持亚洲十大最佳航空公司的地位，排名第十。

马来西亚航空集团总裁兼首席执行官纳萨鲁丁·A·巴卡尔机长表示：“这项荣誉体现了我们机场、机上和幕后全体员工的共同努力，他们每天齐心协力，为顾客提供贯穿整个旅程的马来西亚式热情服务。

“经过多年在全球排名中不断攀升，达到这一里程碑对于我们的国家航空公司来说是一项重大成就，也是对我们团队不懈努力的直接回报，”他今天在一份声明中表示。

他表示，马来西亚航空热情、周到、始终如一的服务精神使其体验与众不同。

声明称，马来西亚航空公司正在不断开发更广泛的产品和机上服务，同时扩大航线网络，为客户提供更多选择和更便捷的交通连接。

“机队更新仍然是其中的重要组成部分，迄今为止已接收了 29 架新飞机，并计划到 2035 年建成一支由 117 架现代化飞机组成的机队。这将增加运力以支持航线网络的增长。

此外，我们还持续关注运营绩效，确保准时交付。

报告称：“今年迄今为止的平均完成率为 91.38%，一直高于目标。”

这些举措是马来西亚航空集团（MAG）长期商业计划3.0的一部分，该计划旨在使马来西亚航空在2030年跻身全球十大航空公司之列。——马新社

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