← 返回新闻首页

Johor entrepreneur turns RM8,000 into unmanned used clothing store

JOHOR BAHRU, Sept 23 — The use of small retail spaces, cashless payment systems, and closed-circuit television (CCTV) monitoring is enabling micro-entrepreneurs to explore the...

Malay MailMalay Mail2026-09-23 21:00查看原文 ↗

Micro-entrepreneurs in Johor Bahru are adopting the unmanned store concept using small spaces, cashless payments, and CCTV to reduce operating costs.

Mohd Idham Zamzuri's used clothing shop operates without staff, using QR codes for self-service purchases, inspired by Japan's unmanned store model.

Customers appreciate the clear product information and payment process, suggesting this cost-effective concept could expand to other sectors.

JOHOR BAHRU, Sept 23 — The use of small retail spaces, cashless payment systems, and closed-circuit television (CCTV) monitoring is enabling micro-entrepreneurs to explore the unmanned store concept as a strategy to lower operating costs.

This model has been adopted by, among others, a used clothing shop in Kampung Melayu Majidee here, which operates in a space measuring just “10 feet by 10 feet (10x10)” with no attendant on site.

Its proprietor Mohd Idham Zamzuri said the self-service concept helps control operating costs by using less space, while also letting customers select items and pay themselves using QR (quick response) codes.

He said three CCTV cameras have been installed to monitor operations, while every item is equipped with price tags and product information to help customers choose without staff assistance.

“I drew inspiration from the concept of unmanned stores in Japan and saw that this approach could be implemented on a small scale here.

“The capital to set up this shop was around RM8,000, including renovation work that I did on my own,” he told Bernama recently.

Mohd Idham said that about 80 per cent of the items at the premises are sold for under RM100, alongside “combo” deals — such as two pieces for RM50 or three for RM100 — designed to encourage stock turnover while simultaneously managing the risk of loss.

Commuting daily between Pasir Gudang and Majidee, he also inspects the premises and replenishes stock about twice a week.

Reflecting on his business journey, Mohd Idham said he started in 2013 at age 19 with an initial capital of RM300 — generated from selling pre-owned (or pre-loved) goods — before gradually growing that capital.

He then continued the business through physical sales locations and online platforms before opening the self-service premises last May.

Meanwhile, a customer Ghazali Md Rawi said the concept is practical because customers can still clearly access product information and make payments themselves, even without a shop attendant present.

“In my view, this concept can be extended to other sectors, as it can decrease operating costs without compromising customer comfort,” he said.

A Bernama visit to the unmanned shop found that a telephone number is also provided, allowing customers to contact the operator should they encounter difficulties while making a purchase. — Bernama

Malaysia Airlines extends A330ceo maintenance support deal with Airbus

Ringgit ends higher against major currencies, weakens versus US dollar

KLIA remains Asia-Pacific’s most connected megahub, fourth globally, according to OAG index

UUCA replacement Bill expected to be tabled in December, says Zambry

ADB raises Malaysia’s 2026, 2027 growth forecasts to 4.9pc, 4.7pc

SPR: Postal voting applications for Melaka polls open today

新山的微型企业家们正在采用无人商店的概念，利用小空间、无现金支付和闭路电视监控来降低运营成本。

Mohd Idham Zamzuri 的二手服装店没有员工，顾客可以通过扫描二维码自助购买，其灵感来自日本的无人商店模式。

顾客对清晰的产品信息和支付流程表示赞赏，这表明这种经济高效的理念可以推广到其他行业。

新山，9月23日讯——小型零售空间、无现金支付系统和闭路电视监控的使用，使微型企业家能够探索无人商店的概念，以此作为降低运营成本的策略。

这种模式已被包括本地甘榜马来马吉迪的一家二手服装店在内的多家店铺采用，该店的经营空间仅为“10英尺乘10英尺（10x10）”，且店内没有店员。

其所有者 Mohd Idham Zamzuri 表示，自助服务理念有助于通过减少空间占用来控制运营成本，同时还可以让顾客选择商品并使用二维码（快速响应码）自行付款。