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UPS signs exclusive deal with TikTok Shop for label-free returns

LOS ANGELES, Sept ⁠29 (Reuters) - UPS on Tuesday said it had inked an exclusive deal to ⁠provide no-box, no-label returns for the fast-growing TikTok Shop network of US ‌sellers as it competes with rivals like FedEx to provide specialized services that generate more profit than typical e-commerce package deliveries.

The Star MalaysiaLisa Baertlein查看原文 ↗
UPS与TikTok Shop签署独家协议,提供无标签退货服务

A United Parcel Service (UPS) vehicle reverses into a facility in Queens, New York City, U.S., May 9, 2022. REUTERS/Andrew Kelly

LOS ANGELES, Sept ⁠29 (Reuters) - UPS on Tuesday said it had inked an exclusive deal to ⁠provide no-box, no-label returns for the fast-growing TikTok Shop network of US ‌sellers as it competes with rivals like FedEx to provide specialized services that generate more profit than typical e-commerce package deliveries.

Parcel delivery firms like UPS and FedEx each have targeted so-called "reverse logistics" services that ​help retailers reduce the steep cost of returns, which ⁠average 27% of a product's purchase ⁠price, according to Blue Yonder, a returns-management software company. Amazon.com also offers no-box, no-label ⁠returns.

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