Aesthetic doctor under restrictions can’t perform dermal filler procedures after client complaint

Isaac Wong Kai Jie, founder and medical director of The Artisan Clinic in Paragon shopping mall, has been subject to interim orders since Aug 26.

PHOTO: SCREENGRAB FROM THE ARTISAN GROUP'S WEBSITE

Published Sep 30, 2026, 10:00 AM

Updated Sep 30, 2026, 10:00 AM

An aesthetic doctor, Isaac Wong, faces 18-month restrictions preventing him from performing dermal filler procedures after a client suffered complications, with exceptions only for life-saving emergencies.

The restrictions aim to protect the public following a complaint and investigation by the Singapore Medical Council, while Wong appeals the decision in the High Court.

Wong and his clinic are involved in multiple lawsuits and consumer complaints, and have reported unauthorised misleading advertisements using their name to the police.

SINGAPORE – An aesthetic doctor has been slapped with interim restrictions after a client of his suffered side effects and complications from dermal fillers.

The restrictions, effective from Aug 26, include a prohibition on offering and/or administering dermal fillers to anybody.

Isaac Wong Kai Jie, founder and medical director of The Artisan Clinic, also cannot treat any patients for any side effects or complications arising from injections of dermal fillers, unless it is an emergency life-saving procedure and he happens to be the only available medical practitioner.

He has appealed to the High Court to revoke the restricting orders.

The court application filed by Wong, 43, was heard on Sept 23 in chambers, according to information on Singapore Courts’ website.

Separately, Wong and the clinic, located in Paragon shopping mall, are also involved in a defamation case they filed against a person, Chen Dong Mei, which was heard a day earlier , also in chambers.

The restrictions on Wong were announced by the Interim Orders Committee (IOC) and published on the Singapore Medical Council’s (SMC) website on Aug 27.

They arose from a complaint made to the SMC against him on Nov 4, 2024.

The Straits Times understands the complaint was related to his administration of dermal fillers, and his subsequent treatment and management of the side effects and complications which the client suffered.

An independent complaints committee was then appointed to look into the complaint, and before it reached a decision, it referred the complaint to SMC for it to appoint an IOC.

After reviewing information provided by SMC and submissions from lawyers representing Wong and SMC, IOC decided to impose the conditions on Wong’s registration as “it was necessary for the protection of members of the public and in the public interest”.

Other conditions imposed on Wong include having him keep to the permissible dosage and clinical uses of products according to the Health Sciences Authority’s approval or manufacturer specifications.

Wong was also ordered to inform SMC of the places where he is practising or intends to practise medicine.

If any organisation or person intends to employ him for medical work, he must inform them that his medical registration had been subjected to these restrictions and conditions.

The restrictions will be in place for a total of 18 months, or until the conclusion of the proceedings against Wong, whichever is sooner.

Wong was represented by lawyers from law firm Lee & Lee, while SMC, listed as the respondent of the High Court appeal , was represented by counsel from Drew & Napier.

Lawsuit over one-star review

Wong is an active presence on social media, with more than 14,400 followers on Instagram and over 11,000 followers on TikTok.

Isaac Wong Kai Jie has been active on social media. He has uploaded a few videos of him sharing health tips which were filmed while he was driving. PHOTO: SCREENGRAB FROM THE ARTISAN GROUP/INSTAGRAM

Isaac Wong Kai Jie has been active on social media. He has uploaded a few videos of him sharing health tips which were filmed while he was driving.

PHOTO: SCREENGRAB FROM THE ARTISAN GROUP/INSTAGRAM

According to Accounting and Corporate Regulatory Authority records, Wong is the only shareholder of The Artisan Medical Group, which the Artisan Clinic is a part of. He is also listed as the group’s director.

Other brands under the group include Artisan Aesthetic & Plastic Surgery, Artisan Health Clinic, The Artisan Wellness, and Artisan Day Surgery Centre.

In 2025, the group and its related businesses were the subject of three complaints filed with the Consumers Association of Singapore (CASE).

CASE president Melvin Yong told ST these complainants alleged that they were subjected to misleading or false claims, and were not satisfied with the outcome of the treatments they received.

As at Sept 7, the consumer watchdog did not receive any complaints against the group or its businesses in 2026.

But the group has been involved in at least three lawsuits in 2026.

Apart from the defamation case Wong and The Artisan Clinic filed against Chen Dong Mei, there is also another defamation case launched by the clinic against another person, Gu Huan.

A third case heard in March involved plastic surgeon Andrew Cheah Kim Wee and the Artisan Aesthetic & Plastic Surgery, where Cheah works.

In the March case, Jane Low Xiang Ping gave the clinic a one-star review on its Google Reviews page, claiming that Cheah and his staff acted unprofessionally, neglected to follow proper procedures, failed to provide proper surgical advice, and operated in an unethical manner.

Cheah and the clinic sued Low for defamation and making “false statements”. Low went on to counterclaim against Cheah and the clinic for damages and an injunction.

Deputy registrar Evans Ng eventually dismissed the application from Cheah and the clinic to remove certain portions of Low’s counterclaim, effectively allowing her counterclaim to proceed further without adjustments.

This case is scheduled to be heard on Oct 30.

Police report filed over alleged ads

Separately, the Artisan Medical Group announced on its Instagram account on Sept 21 that it had made a police report after it was made aware of “unauthorised and misleading advertisements” circulating online which made reference to the group and its clinics.

It said these advertisements “were not created, placed, authorised or endorsed” by the group, and urged the public to exercise caution.

The police confirmed with ST that a report was lodged.

The police report was made after ST sought comments on Sept 17 from Wong and the medical group about screenshots of advertisements that ST had received from a source.

In one of these sponsored Instagram posts, a person claimed to have received dermal fillers administered by Wong, and shared “before-and-after” photos of her face.

Both the medical group’s and Wong’s Instagram accounts were tagged in the post.

The use of “before-and-after” photos is strictly prohibited in advertisements.

The medical practitioner who alerted ST to the Instagram posts said several members of the medical fraternity have lodged complaints against Wong and the group.

Wei Qiang is a correspondent at The Straits Times. He is on the health beat, with a special interest in healthcare policies.

Singapore Medical Council

Healthcare professionals

百利宫购物中心 The Artisan Clinic 的创始人兼医疗总监黄启杰自 8 月 26 日起受到临时禁令的约束。

图片：截取自 Artisan Group 网站

发布于2026年9月30日上午10:00

更新于2026年9月30日上午10:00

美容医生黄艾萨克(Isaac Wong)因一名顾客出现并发症，面临18个月的禁业期，禁止他进行皮肤填充手术，只有在危及生命的紧急情况下才有例外。

这些限制措施旨在保护公众，此前新加坡医学理事会接到投诉并展开调查，而黄某已向高等法院提出上诉。

黄及其诊所卷入多起诉讼和消费者投诉，并已向警方举报未经授权使用其名义发布的误导性广告。

新加坡——一名美容医生因其客户在注射皮肤填充剂后出现副作用和并发症而被暂时限制执业。

这些限制措施从 8 月 26 日起生效，其中包括禁止向任何人提供和/或注射皮肤填充剂。

The Artisan Clinic 的创始人兼医疗总监黄启杰也无法治疗因注射皮肤填充剂而引起的任何副作用或并发症，除非是紧急救命手术，而他恰好是唯一可用的医生。

他已向高等法院提出上诉，要求撤销限制令。

根据新加坡法院网站的信息，43岁的黄某提交的法庭申请于9月23日在法官办公室进行了审理。

另外，黄和位于百利宫购物中心的诊所还卷入了一起诽谤案，被告是陈冬梅，该案已于前一天在法官办公室开庭审理。

对黄某的限制措施由临时命令委员会（IOC）宣布，并于 8 月 27 日在新加坡医学理事会（SMC）网站上公布。

这些投诉源于 2024 年 11 月 4 日向 SMC 提出的针对他的投诉。

据《海峡时报》了解，该投诉与他为客户注射皮肤填充剂，以及随后对客户所遭受的副作用和并发症的治疗和管理有关。

随后成立了一个独立的投诉委员会来调查该投诉，在做出决定之前，该委员会将投诉转交给新加坡媒体集团（SMC），由SMC任命独立投诉委员会（IOC）。

国际奥委会审查了新加坡媒体集团（SMC）提供的信息以及代表黄和SMC的律师提交的材料后，决定对黄的注册施加条件，因为“这是为了保护公众成员和公共利益”。

对黄某施加的其他条件包括：他必须按照卫生科学局的批准或制造商的规格，使用允许剂量和临床用途的产品。

黄某还被命令向新加坡医疗理事会报告他行医或打算行医的地点。

如果任何组织或个人打算雇用他从事医疗工作，他必须告知他们他的医疗注册曾受到这些限制和条件的约束。

这些限制措施将持续 18 个月，或直至对黄的诉讼程序结束，以较早者为准。

黄先生的代理律师来自李氏律师事务所，而作为高等法院上诉案的被告，SMC 的代理律师来自德鲁·纳皮尔律师事务所。

因一星评价引发诉讼

Wong 在社交媒体上非常活跃，在 Instagram 上拥有超过 14,400 名粉丝，在 TikTok 上拥有超过 11,000 名粉丝。

黄启杰（Isaac Wong Kai Jie）最近活跃于社交媒体。他上传了一些视频，分享健康小贴士，这些视频都是他在开车时拍摄的。图片：截图来自 The Artisan Group/Instagram

黄启杰一直活跃于社交媒体。他上传了一些视频，分享健康小贴士，这些视频都是他在开车时拍摄的。

图片：截图来自 Artisan Group/Instagram

根据会计与企业管制局的记录，黄先生是艺康医疗集团（艺康诊所隶属于该集团）的唯一股东，同时也是该集团的董事。

该集团旗下的其他品牌包括 Artisan Aesthetic & Plastic Surgery、Artisan Health Clinic、The Artisan Wellness 和 Artisan Day Surgery Centre。

2025年，该集团及其相关企业成为新加坡消费者协会（CASE）收到的三起投诉的对象。

CASE 主席 Melvin Yong 告诉《海峡时报》，这些投诉者声称他们受到了误导或虚假宣传，并且对他们接受的治疗结果不满意。

截至 9 月 7 日，消费者权益保护机构在 2026 年没有收到任何针对该集团或其旗下企业的投诉。

但该组织在 2026 年至少卷入了三起诉讼。

除了黄和匠人诊所对陈冬梅提起的诽谤诉讼外，该诊所还对另一人顾欢提起了另一起诽谤诉讼。

3 月份审理的第三起案件涉及整形外科医生 Andrew Cheah Kim Wee 和 Cheah 工作的 Artisan Aesthetic & Plastic Surgery 诊所。

在三月份的这起案件中，Jane Low Xiang Ping 在 Google 评论页面上给了这家诊所一星评价，声称 Cheah 和他的员工行为不专业，忽视了遵循正确的程序，未能提供正确的手术建议，并且以不道德的方式进行操作。

谢和诊所起诉洛诽谤和发表“虚假陈述”。洛随后反诉谢和诊所，要求赔偿损失并颁布禁令。

副注册官 Evans Ng 最终驳回了 Cheah 和诊所提出的删除 Low 反诉中某些部分的申请，实际上允许她的反诉在不作任何调整的情况下继续进行。

此案定于10月30日开庭审理。

警方已就涉嫌广告立案调查

另外，匠人医疗集团于 9 月 21 日在其 Instagram 账号上宣布，在得知网上流传着提及该集团及其诊所的“未经授权和误导性广告”后，已向警方报案。

声明称，这些广告“并非由该组织创作、投放、授权或认可”，并敦促公众保持谨慎。

警方向《海峡时报》证实，他们已接到报案。

9 月 17 日，《海峡时报》就其从消息人士处获得的广告截图向黄先生和该医疗集团征求意见后，报了警。

在其中一条赞助的 Instagram 帖子中，有人声称自己接受了 Wong 注射的皮肤填充剂，并分享了她脸部的“前后对比”照片。

该帖子同时标记了医疗集团和黄的 Instagram 账号。

广告中严禁使用“前后对比”照片。

向《海峡时报》透露 Instagram 帖子的医生表示，多名医疗界人士已对黄某及其团队提出投诉。

魏强是《海峡时报》的记者，主要负责健康领域的报道，尤其关注医疗政策。

新加坡医疗理事会

医疗保健专业人员