DoorDash debuts text-to-order AI agent that works in Apple Messages

DoorDash, the leading food-delivery app in the US, is the latest service to adopt personal AI agents that eliminate the need for humans to access apps or websites. — Bloomberg

DoorDash Inc unveiled an artificial intelligence (AI) agent for ordering food that works inside Apple Inc's Messages app, stepping up efforts to integrate personal AI assistants ahead of its e-commerce rivals.

The company is opening a waitlist for US-based customers to try out the new service, it said in a statement on Sept 30. The tool allows consumers to enter text commands like "order my usual protein bowl to the office” without accessing the DoorDash app. It matches phone numbers with DoorDash user profiles, allowing it to take into account the texter’s order history and preferences, as well as facilitate checkout with their stored payment method.

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美国领先的外卖应用 DoorDash 是最新一家采用个人人工智能代理的服务商，该代理无需人工操作即可访问应用或网站。——彭博社

DoorDash 公司推出了一款用于订餐的人工智能 (AI) 代理，该代理可在苹果公司的“信息”应用内运行，此举标志着该公司在电子商务竞争对手之前加大了整合个人 AI 助手的力度。

该公司在9月30日的一份声明中表示，将为美国用户开放一个试用新服务的候补名单。该工具允许消费者无需打开DoorDash应用程序，即可通过短信发送“给我常点的蛋白碗送到办公室”之类的指令。它会将手机号码与DoorDash用户资料进行匹配，从而能够参考发短信者的订单历史记录和偏好，并支持使用其已保存的支付方式完成结账。

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