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Deutsche Telekom sees €2.5 billion in savings from AI, automation by 2030

Oct 5 (Reuters) - ⁠Deutsche Telekom said on Monday it ⁠expected to save around €2.5 billion ($2.8 ‌billion) in indirect costs by 2030 compared to 2023, as the German telecommunications group expands ​its use of AI ⁠and automation.

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德国电信预计到2030年,人工智能和自动化将为其节省25亿欧元。

Logo of German telecommunication giant Deutsche Telekom is displayed before the official news conference about the opening of the AI Cloud centre in Munich, Germany, February 4, 2026. REUTERS/Michaela Stache

Oct 5 (Reuters) - ⁠Deutsche Telekom said on Monday it ⁠expected to save around€2.5 billion ($2.8 ‌billion) in indirect costs by 2030 compared to 2023, as the German telecommunications group expands ​its use of AI ⁠and automation.

"AI detects ⁠peak traffic on the cellular network earlier, ⁠supports ‌customer service representatives, and thus helps resolve issues immediately," ⁠Deutsche Telekom said in a statement.

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