Deutsche Telekom sees €2.5 billion in savings from AI, automation by 2030德国电信预计到2030年,人工智能和自动化将为其节省25亿欧元。
Oct 5 (Reuters) - Deutsche Telekom said on Monday it expected to save around €2.5 billion ($2.8 billion) in indirect costs by 2030 compared to 2023, as the German telecommunications group expands its use of AI and automation.

Logo of German telecommunication giant Deutsche Telekom is displayed before the official news conference about the opening of the AI Cloud centre in Munich, Germany, February 4, 2026. REUTERS/Michaela Stache
Oct 5 (Reuters) - Deutsche Telekom said on Monday it expected to save around€2.5 billion ($2.8 billion) in indirect costs by 2030 compared to 2023, as the German telecommunications group expands its use of AI and automation.
"AI detects peak traffic on the cellular network earlier, supports customer service representatives, and thus helps resolve issues immediately," Deutsche Telekom said in a statement.
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2026年2月4日,在德国慕尼黑举行的AI云中心开幕新闻发布会上,德国电信巨头德国电信的标志展示在场。(路透社/Michaela Stache)
10 月 5 日(路透社)——德国电信周一表示,随着这家德国电信集团扩大人工智能和自动化技术的应用,预计到 2030 年,其间接成本将比 2023 年节省约 25 亿欧元(28 亿美元)。
德国电信在一份声明中表示:“人工智能可以更早地检测到蜂窝网络上的流量高峰,为客户服务代表提供支持,从而帮助立即解决问题。”
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