OpenAI says teens use ChatGPT for under 15 minutes a day as worries over risks growOpenAI表示，青少年每天使用ChatGPT的时间不到15分钟，而人们对风险的担忧日益加剧。
Oct 7 (Reuters) - Teens spend under 15 minutes a day on average on ChatGPT, while less than 2% of them interact with the chatbot for over three straight hours, OpenAI said, as technology companies face scrutiny over the risks AI chatbots pose to children.
FILE PHOTO: A keyboard is placed in front of a displayed OpenAI logo in this illustration taken February 21, 2023. REUTERS/Dado Ruvic/Illustration/File Photo
Oct 7 (Reuters) - Teens spend under 15 minutes a day on average on ChatGPT, while less than 2% of them interact with the chatbot for over three straight hours, OpenAI said, as technology companies face scrutiny over the risks AI chatbots pose to children.
Sam Altman's AI company released the figures in its first report on teen use on Wednesday as rapid adoption of AI platforms raises concerns about their impact on adolescent mental health and developmental safety.
Such worries have been amplified by research on social media's harms to young users, with Meta in August agreeing to pay up to $18 billion and limit teens' use of Facebook and Instagram to settle claims that it designed the platforms to addict children.
OpenAI said in nearly half of teen conversations where a break reminder appeared, the user either took a break or ended the chat within five minutes, aiming to show that its steps to regulate teen usage were working.
The company said users with access to its dedicated teen version sent more education-related messages and used tools like learning visualizations and Study Mode.
It is now looking to add a college application planning tool that would help students with requirements, deadlines and financial-aid steps, as well as new study features such as flashcards and easier quiz-making tools.
OpenAI began rolling out ChatGPT for Teens in August. The mode turns on automatically based on age information or when a user is estimated to be under 18, allowing parental controls and limiting conversations on sensitive topics.
But a report by non-profit Common Sense Media on Wednesday said ChatGPT for Teens often alerted parents late or not at all when teen accounts held conversations about suicide, self-harm or eating disorders.
The study, which is based on more than a dozen accounts created for testing, found the chatbot did not reliably suggest a crisis hotline or professional help.
An OpenAI spokesperson said the testing does not "accurately reflect" how ChatGPT's teen safeguards work. Citing security and scale as reasons, the company said it may take hours for parent and teen accounts to link and for safety alerts to be active.
"The bulk of their testing may have begun and concluded before activation of parental controls was complete," the spokesperson said.
Common Sense Media said some of its test accounts were linked for long enough and some were not, but none of them produced timely alerts. Notifications only came through for accounts with weeks of sensitive-topic history, it said.
(Reporting by Anzar Mehraj, Deborah Sophia in Bengaluru and Deepa Seetharaman in San Francisco; Editing by Arun Koyyur)
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资料图片：这张摄于2023年2月21日的插图显示，键盘放置在OpenAI标志的前方。路透社/Dado Ruvic/插图/资料图片
10 月 7 日（路透社）——OpenAI 表示，青少年平均每天使用 ChatGPT 的时间不到 15 分钟，而只有不到 2% 的青少年会连续与聊天机器人互动超过三个小时。与此同时，科技公司正面临着人工智能聊天机器人对儿童构成风险的审查。
萨姆·奥特曼的人工智能公司周三发布了其首份关于青少年使用情况的报告，其中公布了相关数据。人工智能平台的快速普及引发了人们对其对青少年心理健康和发育安全的影响的担忧。
社交媒体对年轻用户造成的危害的研究加剧了这种担忧。今年 8 月，Meta 同意支付高达 180 亿美元的赔偿金，并限制青少年使用 Facebook 和 Instagram，以解决其设计这些平台旨在让儿童上瘾的指控。
OpenAI 表示，在近一半的青少年对话中，当出现休息提醒时，用户要么休息了一会儿，要么在五分钟内结束了聊天，旨在表明其规范青少年使用情况的措施是有效的。
该公司表示，能够访问其青少年专用版本的用户发送了更多与教育相关的消息，并使用了学习可视化和学习模式等工具。
目前，该平台正计划添加一个“大学申请规划工具”，以帮助学生了解申请要求、截止日期和助学金申请步骤，以及新的学习功能，例如抽认卡和更便捷的测验制作工具。
OpenAI 于 8 月开始推出面向青少年的 ChatGPT 模式。该模式会根据年龄信息或用户被估计未满 18 岁时自动开启，从而允许家长进行控制并限制有关敏感话题的对话。
但非营利组织 Common Sense Media 周三发布的一份报告称，当青少年账户中出现有关自杀、自残或饮食失调的对话时，ChatGPT for Teens 经常会延迟或根本不提醒家长。
这项研究基于十几个用于测试的账户，发现聊天机器人无法可靠地建议危机热线或专业帮助。
OpenAI 的一位发言人表示，此次测试并不能“准确反映”ChatGPT 的青少年安全保护机制的实际运作情况。该公司以安全性和规模为由，解释说家长和青少年的账户可能需要几个小时才能关联，安全警报也可能需要数小时才能生效。
发言人表示：“他们的大部分测试可能在家长控制功能完全激活之前就已经开始和结束了。”
Common Sense Media 表示，其部分测试账户关联时间足够长，部分则没有，但所有账户均未发出及时警报。该机构称，只有那些在敏感话题上存在数周记录的账户才会收到通知。
（班加罗尔的 Anzar Mehraj、Deborah Sophia 和旧金山的 Deepa Seetharaman 报道；Arun Koyyur 编辑）
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