Coupang services disrupted around midnight during update

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SEOUL, Oct. 9 (Yonhap) -- Services operated by U.S.-listed e-commerce giant Coupang Inc., including its shopping and delivery platforms, were disrupted around midnight due to an error that occurred during an update, sources said Friday.

Users were unable to access Coupang, Coupang Eats and Coupang Play, the company's shopping, food delivery and streaming services, respectively, with only a message asking them to try again later.

Access to the apps resumed around 1 a.m., but problems persisted, including an inability to log in.

The company's logistics platform for delivery drivers experienced errors as well, causing inconvenience for workers.

Access to Coupang's platforms returned to normal around 2:30 a.m.

In a notice to users, Coupang said the error occurred during a service upgrade and that the issue had been fully resolved.

The company is investigating the exact cause of the problem, the sources said, amid growing public concerns over hacking and privacy breaches.

Coupang has more than 30 million monthly active users.

This file photo taken on June 11, 2026, shows a Coupang delivery truck at a logistics center in Seoul. (Yonhap)

colin@yna.co.kr (END)

Coupang services disrupted around midnight during update

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首尔，10 月 9 日（韩联社）——消息人士周五表示，由于更新过程中出现错误，在美国上市的电子商务巨头 Coupang Inc. 运营的服务，包括其购物和配送平台，在午夜前后中断。

用户无法访问 Coupang、Coupang Eats 和 Coupang Play（分别是该公司的购物、外卖和流媒体服务），屏幕上只显示一条消息，要求他们稍后再试。

应用程序的访问在凌晨 1 点左右恢复，但问题仍然存在，包括无法登录。

该公司的物流平台也出现了故障，给送货司机带来了不便。

Coupang平台的访问在凌晨2点30分左右恢复正常。

Coupang 在给用户的通知中表示，该错误发生在服务升级期间，目前问题已完全解决。

消息人士称，该公司正在调查问题的确切原因，与此同时，公众对黑客攻击和隐私泄露的担忧日益加剧。

Coupang每月活跃用户超过3000万。

这张摄于2026年6月11日的资料照片显示，一辆Coupang送货卡车停靠在首尔的一个物流中心。（韩联社）

colin@yna.co.kr (完)

Coupang 服务在午夜前后更新期间中断。