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Over $180,000 lost in phishing scams on Carousell since July: Police

Police warn of phishing scams on Carousell after at least $180,000 was lost to fake buyers since July. Read more at straitstimes.com.

The Straits TimesMarisa Yeo2026-10-23 18:55查看原文 ↗

Victims were directed to a fake website mimicking Carousell’s official website, where a chatbot guided them through a supposed bank account verification process to receive payments.

PHOTOS: SINGAPORE POLICE FORCE

Published Oct 23, 2026, 06:55 PM

Updated Oct 23, 2026, 06:55 PM

Police said at least $180,000 was lost in 63 Carousell phishing scams since July, as fake buyers lured sellers off-platform and onto WhatsApp or Telegram.

Scammers sent PDF invoices, QR codes and links, then used fake Carousell and bank websites to steal banking details, one-time passwords and card information.

Police warned scams remain Singapore’s main crime type, and urged the public to call the 24-hour ScamShield Helpline on 1799 or visit www.scamshield.gov.sg.

SINGAPORE – At least $180,000 has been lost since July to scammers posing as interested buyers on online marketplace Carousell.

The police said in an advisory on Oct 23 that there have been at least 63 such cases reported in that period.

In this scam, victims were typically approached by scammers posing as interested buyers through Carousell’s in-app messages or via e-mail.

The so-called buyers then persuaded them to move communications off the platform and onto messaging apps WhatsApp or Telegram.

There, the scammers sent PDF files resembling a Carousell invoice, containing a QR code and link, purportedly to facilitate payment or confirm the transaction , said the police . In some cases, an additional link using the “carousell.app.link” domain was sent, which made the phishing links appear trustworthy.

After scanning the QR code or clicking the link, victims were directed to a fake website mimicking Carousell’s official website, where a chatbot guided them through a supposed bank account verification process to receive payments.

Victims were then directed to a phishing website mimicking a bank’s website, and were prompted to provide their internet banking credentials, credit card details and one-time password , and/or approve digital token notifications.

After this, unauthorised transactions were made from their credit cards or bank accounts, including transfers to overseas cards.

In releasing the mid-year scam statistics on Aug 26, the police said $410.6 million was lost in scams in the first six months of 2026, compared with $500.2 million during the same period in 2025.

They also warned that scams remain the dominant crime type in Singapore.

For more information on scams, members of the public may also call the 24-hour ScamShield Helpline on 1799 or visit www.scamshield.gov.sg

Internet crimes and scams

受害者被引导到一个模仿 Carousell 官方网站的虚假网站，该网站上的聊天机器人会引导他们完成所谓的银行账户验证流程以接收付款。

照片来源：新加坡警察部队

发布于 2026 年 10 月 23 日下午 6:55

更新于2026年10月23日下午6:55

警方表示，自 7 月以来，Carousell 平台共发生 63 起网络钓鱼诈骗案，造成至少 18 万美元的损失，虚假买家将卖家引诱到平台外的 WhatsApp 或 Telegram 上。

诈骗分子发送 PDF 发票、二维码和链接，然后使用虚假的 Carousell 和银行网站窃取银行详细信息、一次性密码和银行卡信息。

警方警告称，诈骗仍然是新加坡的主要犯罪类型，并敦促公众拨打 24 小时 ScamShield 热线 1799 或访问 www.scamshield.gov.sg。

新加坡——自7月以来，至少有18万新元被骗子在在线交易平台Carousell上冒充潜在买家诈骗。

警方在10月23日发布的公告中表示，在此期间至少报告了63起此类案件。