Personal data of 110,000 members compromised in Alliance Medinet cyber incident

Bank account information belonging to seven members and one member's medical diagnosis may also have been exposed, said parent company Alliance Healthcare Group.

A view of Alliance Medinet's logo displayed on a TV screen in this illustration. (Image: Alliance Medinet)

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SINGAPORE: The personal data of about 110,000 members of healthcare services provider Alliance Medinet has been compromised in a cybersecurity incident involving unauthorised access to its membership database.

The potentially affected data includes names, personal identification numbers and contact information, parent company Alliance Healthcare Group said in a bourse filing on Saturday (Oct 24).

It added that bank account information belonging to seven members and one member's medical diagnosis might also have been compromised.

"Based on investigations conducted to date, the personal data of approximately 110,000 members in that membership database have been compromised by a third-party," it said.

CNA Games Guess Word Crack the word, one row at a time Buzzword Create words using the given letters Mini Sudoku Tiny puzzle, mighty brain teaser Mini Crossword Small grid, big challenge Word Search Spot as many words as you can Show More Show Less Alliance Medinet is the corporate healthcare arm of Alliance Healthcare Group, specialising in managed healthcare services and third-party administration services, among others. The group said affected members were in the process of being notified by Alliance Medinet, its partners or relevant clients. Other subsidiaries of Alliance Healthcare Group were not affected by the incident, it added. Alliance Medinet provides services to several insurers, including HSBC Life, Great Eastern and Income Insurance. The group said the incident involved unauthorised access to its system containing its membership database. In a notice seen by CNA, HSBC Life said 2,614 individual policyholders and 1,381 members under group corporate policies were affected. It added that its systems were not compromised and customers could still access the Benefits Hub app, as Alliance Medinet had indicated that login credentials were unaffected. Income Insurance said in a press release on Saturday that the incident affected one of its corporate accounts, involving about 70 individuals. The insurer said the personal data potentially affected included names, personal identification numbers, mobile numbers, policy numbers and coverage start and end dates. “There is currently no evidence that bank account information or medical information has been compromised,” it added. Income Insurance said it had activated its incident response processes and informed the relevant authorities after being notified of the incident on Thursday. “We have also taken the necessary steps to inform the affected policyholder and individuals,” it said. Income Insurance is working with Alliance Medinet to investigate the matter, verify the information involved and assess the potential impact, it added. “There is currently no indication that Income Insurance’s systems were compromised.” Income Insurance also advised customers to remain vigilant against potential scams, including suspicious messages seeking their personal information. CNA has reached out to other insurers using Alliance Medinet’s services, including Great Eastern and Singlife to ask if their customers were affected. ONGOING INVESTIGATION Alliance Healthcare Group said its team acted immediately to contain the incident after discovering it. It engaged independent cybersecurity and forensic specialists to support a formal investigation and further strengthen its IT systems, processes and security controls. "Investigations are currently ongoing," it said, adding that 24-hour network monitoring and dark web monitoring systems had been put in place. The incident was reported to Singapore's Personal Data Protection Commission on Oct 21. "Protecting the information entrusted to us is a responsibility we take very seriously, and we remain committed to working closely with all parties to resolve the matter," it said. The group said it would provide a fuller update in due course, and would keep shareholders updated of any material development. It also advised shareholders to exercise caution when dealing in its shares or securities and to seek professional advice where necessary.

Alliance Medinet is the corporate healthcare arm of Alliance Healthcare Group, specialising in managed healthcare services and third-party administration services, among others.

The group said affected members were in the process of being notified by Alliance Medinet, its partners or relevant clients.

Other subsidiaries of Alliance Healthcare Group were not affected by the incident, it added.

Alliance Medinet provides services to several insurers, including HSBC Life, Great Eastern and Income Insurance.

The group said the incident involved unauthorised access to its system containing its membership database.

In a notice seen by CNA, HSBC Life said 2,614 individual policyholders and 1,381 members under group corporate policies were affected.

It added that its systems were not compromised and customers could still access the Benefits Hub app, as Alliance Medinet had indicated that login credentials were unaffected.

Income Insurance said in a press release on Saturday that the incident affected one of its corporate accounts, involving about 70 individuals.

The insurer said the personal data potentially affected included names, personal identification numbers, mobile numbers, policy numbers and coverage start and end dates. “There is currently no evidence that bank account information or medical information has been compromised,” it added.

Income Insurance said it had activated its incident response processes and informed the relevant authorities after being notified of the incident on Thursday. “We have also taken the necessary steps to inform the affected policyholder and individuals,” it said. Income Insurance is working with Alliance Medinet to investigate the matter, verify the information involved and assess the potential impact, it added. “There is currently no indication that Income Insurance’s systems were compromised.”

Income Insurance also advised customers to remain vigilant against potential scams, including suspicious messages seeking their personal information.

CNA has reached out to other insurers using Alliance Medinet’s services, including Great Eastern and Singlife to ask if their customers were affected.

ONGOING INVESTIGATION

Alliance Healthcare Group said its team acted immediately to contain the incident after discovering it.

It engaged independent cybersecurity and forensic specialists to support a formal investigation and further strengthen its IT systems, processes and security controls.

"Investigations are currently ongoing," it said, adding that 24-hour network monitoring and dark web monitoring systems had been put in place.

The incident was reported to Singapore's Personal Data Protection Commission on Oct 21.

"Protecting the information entrusted to us is a responsibility we take very seriously, and we remain committed to working closely with all parties to resolve the matter," it said.

The group said it would provide a fuller update in due course, and would keep shareholders updated of any material development.

It also advised shareholders to exercise caution when dealing in its shares or securities and to seek professional advice where necessary.

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母公司Alliance Healthcare Group表示，七名成员的银行账户信息和一名成员的医疗诊断信息也可能已被泄露。

图中电视屏幕上显示的是Alliance Medinet的标志。（图片来源：Alliance Medinet）

这段音频由人工智能工具生成。

新加坡：医疗保健服务提供商 Alliance Medinet 约 11 万名会员的个人数据在一次网络安全事件中遭到泄露，该事件涉及对其会员数据库的未经授权访问。

母公司 Alliance Healthcare Group 在周六（10 月 24 日）提交给证券交易所的文件中表示，可能受影响的数据包括姓名、个人识别号码和联系信息。

声明还补充说，七名成员的银行账户信息和一名成员的医疗诊断信息也可能已被泄露。

“根据迄今为止的调查，该会员数据库中约 11 万名会员的个人数据已被第三方泄露，”声明称。

CNA游戏 猜词游戏 逐行破解单词 流行词游戏 用给定的字母组成单词 迷你数独 小谜题，脑力挑战 迷你填字游戏 小方格，大挑战 单词搜索 尽可能多地找出单词 显示更多 显示更少 Alliance Medinet是Alliance Healthcare Group旗下的企业医疗保健部门，专门提供医疗保健管理和第三方管理服务等。该集团表示，受影响的成员正在收到Alliance Medinet、其合作伙伴或相关客户的通知。Alliance Healthcare Group的其他子公司未受此次事件影响。Alliance Medinet为多家保险公司提供服务，包括汇丰人寿、大东方人寿和Income Insurance。该集团表示，此次事件涉及对其包含会员数据库的系统进行未经授权的访问。在CNA看到的一份通知中，汇丰人寿表示，2,614名个人保单持有人和1,381名团体企业保单成员受到影响。汇丰人寿补充说，其系统未受损，客户仍然可以访问Benefits Hub应用程序，因为Alliance Medinet已表示登录凭证未受影响。 Income Insurance周六发布新闻稿称，此次事件影响了其一个企业账户，涉及约70名个人。该公司表示，可能受影响的个人数据包括姓名、个人识别码、手机号码、保单号码以及保险的起止日期。“目前没有证据表明银行账户信息或医疗信息遭到泄露，”该公司补充道。Income Insurance表示，在周四接到事件通知后，已启动事件响应流程并通知了相关部门。“我们也已采取必要措施通知受影响的保单持有人和相关人员，”该公司表示。Income Insurance还表示，正与Alliance Medinet合作调查此事，核实相关信息并评估潜在影响。“目前没有迹象表明Income Insurance的系统遭到入侵。” Income Insurance还建议客户对潜在的诈骗保持警惕，包括索取个人信息的可疑信息。CNA已联系其他使用Alliance Medinet服务的保险公司，包括Great Eastern和Singlife，询问其客户是否受到影响。持续调查 Alliance Healthcare Group表示，其团队在发现事件后立即采取行动控制事态发展。公司聘请了独立的网络安全和取证专家，以支持正式调查并进一步加强其IT系统、流程和安全控制。“调查目前仍在进行中，”该公司表示，并补充说已部署24小时网络监控和暗网监控系统。该事件已于10月21日报告给新加坡个人数据保护委员会。“保护委托给我们的信息是我们非常重视的责任，我们将继续与各方密切合作，解决此事，”该公司表示。该集团表示，将在适当时候提供更全面的更新信息，并将随时向股东通报任何重大进展。该公司还建议股东在交易其股票或证券时谨慎行事，并在必要时寻求专业建议。

Alliance Medinet 是 Alliance Healthcare Group 的企业医疗保健部门，专门从事医疗保健管理和第三方管理服务等业务。

该组织表示，受影响的成员正在收到Alliance Medinet、其合作伙伴或相关客户的通知。

该公司还补充说，Alliance Healthcare Group的其他子公司并未受到此次事件的影响。

Alliance Medinet 为多家保险公司提供服务，包括汇丰人寿、大东方人寿和 Income Insurance。

该组织表示，此次事件涉及对其包含会员数据库的系统进行未经授权的访问。

据 CNA 看到的一份通知显示，汇丰人寿表示，2614 名个人保单持有人和 1381 名团体企业保单成员受到影响。

该公司补充说，其系统并未受到损害，客户仍然可以访问 Benefits Hub 应用程序，因为 Alliance Medinet 已表示登录凭证不受影响。

Income Insurance 周六在一份新闻稿中表示，该事件影响了其一个企业账户，涉及约 70 人。

保险公司表示，可能受影响的个人数据包括姓名、个人识别码、手机号码、保单号码以及保险的起止日期。“目前没有证据表明银行账户信息或医疗信息遭到泄露，”该公司补充道。

Income Insurance表示，在周四接到事件通知后，公司已启动事件响应流程并通知了相关部门。“我们也已采取必要措施通知受影响的保单持有人和相关人员，”该公司表示。Income Insurance还补充道，公司正与Alliance Medinet合作调查此事，核实相关信息并评估潜在影响。“目前没有迹象表明Income Insurance的系统遭到入侵。”

Income Insurance 还建议客户对潜在的诈骗保持警惕，包括索取其个人信息的可疑信息。

CNA已联系其他使用Alliance Medinet服务的保险公司，包括Great Eastern和Singlife，询问他们的客户是否受到影响。

正在进行的调查

Alliance Healthcare Group表示，其团队在发现事件后立即采取行动控制了事态发展。

该公司聘请了独立的网络安全和取证专家，以支持正式调查，并进一步加强其 IT 系统、流程和安全控制。

声明称“调查仍在进行中”，并补充说，已部署了24小时网络监控和暗网监控系统。

该事件已于 10 月 21 日上报新加坡个人数据保护委员会。

声明称：“保护受托信息是我们非常重视的责任，我们将继续与各方密切合作，解决此事。”

该集团表示，将在适当时候提供更全面的最新信息，并将随时向股东通报任何重大进展。

该公司还建议股东在交易其股票或证券时谨慎行事，并在必要时寻求专业建议。

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