Check-in system malfunction at Incheon airport causes major delays

Published Oct 30, 2026 4:08 pm KST

A disruption in the airline network at Incheon International Airport delays passenger processing for departing flights, Friday. Yonhap

A check-in system malfunction occurred at Incheon International Airport on Friday, causing major delays in passenger processing, the airport operator said.

The malfunction began at 4:30 a.m. in an airline network connecting ticketing systems at the country's main gateway, leading to intermittent connectivity issues at eight airlines at Terminal 1 and five airlines at Terminal 2, according to Incheon International Airport Corp.

By afternoon, ticketing was effectively halted at three airlines — China Southern Airlines, China Eastern Airlines and Air China.

Long lines of passengers formed at check-in counters, with some protesting that their airlines were not informing them of expected recovery times despite their approaching departures.

The airport operator said the disruption appeared to have been caused by a glitch in the global network of American aviation service provider ARINC and that it was looking for solutions.

发布于2026年10月30日下午4:08（韩国标准时间）

周五，仁川国际机场的航空网络中断导致离境航班旅客办理手续延误。（韩联社）

仁川国际机场周五发生值机系统故障，导致旅客办理手续严重延误，机场运营商表示。

据仁川国际机场公司称，故障始于凌晨 4 点 30 分，涉及该国主要门户机场的航空公司票务系统连接网络，导致 1 号航站楼的 8 家航空公司和 2 号航站楼的 5 家航空公司出现间歇性连接问题。

到下午，中国南方航空、中国东方航空和中国国际航空三家航空公司的售票业务实际上已经停止。

值机柜台前排起了长队，一些乘客抗议航空公司没有告知他们预计的恢复时间，尽管他们的航班即将起飞。

机场运营商表示，此次中断似乎是由美国航空服务提供商 ARINC 的全球网络故障引起的，他们正在寻找解决方案。