Changi Road restaurant calls out diner who washed hands at table: 'Just basic consideration for people around us'

A Changi Road restaurant has highlighted a case of a diner who washed his hands at the table and left a pool of water on the floor.

In a now viral Instagram post, Deanna's Kitchen shows the customer's action, which took place at around 5.30pm on Thursday.

The video has got over 6,600 likes as at Friday afternoon.

Two diners, a man and a woman, are seen sitting facing each other in the restaurant, and the man can be seen wiping his hands with a tissue paper.

He then opens a bottle of mineral water, splashing it over his hands and onto the floor.

As he wipes down his cutlery and continues his meal, an observant staff member immediately mops the floor, cleaning the mess the diner had made.

All this took place with a washbasin in the background, about less than five metres away from the diner.

In their post, Deanna's Kitchen owners Muhamad Asri Ramli and Denise Deanna Chew remind customers of the washbasin as well as the toilet in their restaurant.

Additionally, they provide hand soap and tissues.

"We understand that sometimes when you're enjoying our prawn noodles or seafood dishes, you need to use your hands.

"And of course, you'll want to wash them afterwards. No problem at all! That's exactly why we have these facilities available.

"But please, don't wash your hands at the dining table and let the water drip all over the floor," they stated.

"I think it's really just basic consideration for the people around us, especially those who are working hard to keep the restaurant clean and comfortable for everyone," the shop owners said, encouraging customers to wash their hands at the basin instead.

'We should all exercise some basic courtesy'

Responding to queries from AsiaOne, Asri and Denise said incidents like these are thankfully uncommon.

"Washing your hands at the dining table and allowing water to flow onto the floor is really not appropriate," Asri, 48, said.

"It creates unnecessary work for our staff and could potentially endanger other diners."

The couple who have been operating their restaurant since 2017 added that they would like to remind customers to be more considerate when dining out.

"There is absolutely nothing wrong with washing your hands after a meal. It is simply about doing it at the appropriate place."

Addressing comments questioning the diner's nationality and ethnicity, the restaurant also emphasised that they uploaded the video to share on basic dining etiquette, hygiene and consideration for others.

"Whether you are dining at a hawker centre, coffee shop or restaurant, I believe we should all exercise some basic courtesy.

"At the end of the day, our staff work hard to keep the restaurant clean and comfortable for everyone. A little consideration from customers really goes a long way."

khooyihang@asiaone.com

樟宜路一家餐厅曝光了一起顾客在餐桌上洗手，导致地板上留下一滩水的事件。

在一条迅速走红的 Instagram 帖子中，Deanna's Kitchen 展示了顾客在周四下午 5 点 30 分左右采取的行动。

截至周五下午，该视频已获得超过 6600 个赞。

餐厅里可以看到一男一女两位用餐者面对面坐着，可以看到男士正在用纸巾擦手。

然后他打开一瓶矿泉水，把水泼到手上和地板上。

当他擦拭餐具并继续用餐时，一位细心的工作人员立即拖了拖地板，清理了这位用餐者留下的脏乱。

这一切都发生在一个洗手盆旁边，距离用餐者不到五米远。

在他们的帖子中，Deanna's Kitchen 的老板 Muhamad Asri Ramli 和 Denise Deanna Chew 提醒顾客注意餐厅内的洗手盆和厕所。

此外，他们还提供洗手液和纸巾。

“我们明白，有时您在享用我们的虾面或海鲜菜肴时，需要用手抓取食用。

当然，之后您肯定需要清洗它们。完全没问题！我们正是为此才提供这些设施的。

“但是请不要在餐桌上洗手，让水滴到地板上，”他们说道。

“我认为这只是对我们周围人的基本考虑，特别是那些努力保持餐厅清洁舒适的人，”店主们说，并鼓励顾客在洗手池洗手。

我们都应该展现一些基本的礼貌。

针对AsiaOne的询问，Asri和Denise表示，此类事件实属罕见，这令人欣慰。

“在餐桌上洗手，让水流到地板上，这真的不太合适，”48岁的阿斯里说。

“这会给我们的员工增加不必要的工作量，而且可能会危及其他用餐者的安全。”

这对自 2017 年起就开始经营这家餐厅的夫妇还表示，他们想提醒顾客在餐厅用餐时要更加体谅他人。

“饭后洗手绝对没有错。关键在于要在合适的地方洗手。”

针对质疑用餐者国籍和种族的评论，餐厅还强调，他们上传这段视频是为了分享基本的用餐礼仪、卫生习惯以及对他人的尊重。

“无论是在小贩中心、咖啡店还是餐厅用餐，我认为我们都应该展现一些基本的礼貌。”

“说到底，我们的员工辛勤工作，就是为了让餐厅保持干净舒适，让每个人都能有良好的用餐体验。顾客们的一点点体谅对我们来说意义重大。”

khooyihang@asiaone.com