Beware of phishing scams impersonating courier companies via Apple iMessage

The messages would inform recipients of failed parcel deliveries due to invalid addresses.

PHOTO: SINGAPORE POLICE FORCE

Published Nov 03, 2026, 11:39 PM

Updated Nov 03, 2026, 11:39 PM

Singapore police warned of phishing scams on Apple iMessage that impersonate courier firms such as TracX Logis, uParcel and Park N Parcel.

Messages claim parcels failed delivery and push victims to click fake links, pay a small “redelivery service fee”, then give banking details and OTP.

Police said not to reply, and to check messages with ScamShield or official courier sources; scams caused $410.6 million in losses in the first half of 2026.

SINGAPORE – If you get a text on Apple iMessage that appears to be from a courier company, be on your guard. The police cautioned in a statement on Nov 3 that there has been a spate of phishing scams involving the impersonation of such companies. In this scam variant, victims would receive messages that seem to belong to recognised couriers such as TracX Logis, uParcel and Park N Parcel via Apple iMessage .

The messages would originate from overseas numbers with country codes such as +855 (Cambodia), +84 (Vietnam), +1 (North America), +63 (The Philippines) , or from e-mail addresses comprising random alphanumeric strings.

The messages would inform recipients of failed parcel deliveries due to invalid addresses .

Recipients would be urged to update their address within a stipulated timeframe – by 6pm or within 12 to 24 hours – via a link that closely resembles the courier’s legitimate URL, the police said.

In some instances, the messages also include the legitimate customer support number of the courier company.

Some messages would also direct victims to reply “Y” to receive a clickable link.

Upon clicking the link, victims would be redirected to a spoofed website that closely resembles the courier company’s official website. There, they would be prompted to pay a small “ redelivery service fee”.

Victims would then be asked to provide their banking details and one-time password (OTP).

They would discover that they have been scammed only after noticing unauthorised transactions made on their cards or bank accounts.

The police advised the public not to reply to such iMessages.

They also urged the public to check the legitimacy of courier-related messages and links using the ScamShield app or through the courier’s official website.

Check with the courier using contact details obtained from official sources before providing any information or making payment, said the police.

Apple users are also advised to keep their devices updated with the latest software version to benefit from the latest security and anti-scam safeguards.

Scams remain the dominant crime type in Singapore, with $410.6 million lost to these ruses in the first half of 2026 alone .

E-commerce was the most common scam type, with 3,865 cases in the first half of 2026 and losses of more than $8 million , police statistics showed.

Internet crimes and scams

这些短信会通知收件人由于地址无效而导致包裹投递失败。

照片：新加坡警察部队

发布于 2026 年 11 月 3 日晚上 11:39

更新于2026年11月3日晚上11:39

新加坡警方警告称，苹果 iMessage 上出现了网络钓鱼诈骗，诈骗者冒充 TracX Logis、uParcel 和 Park N Parcel 等快递公司。

信息声称包裹投递失败，诱使受害者点击虚假链接，支付少量“重新投递服务费”，然后提供银行详细信息和一次性密码。

警方表示不要回复，并向 ScamShield 或官方快递公司核实信息；2026 年上半年，诈骗造成的损失达 4.106 亿美元。

新加坡——如果您收到看似来自快递公司的苹果iMessage短信，请务必提高警惕。警方在11月3日的一份声明中提醒，近期出现了一系列冒充快递公司的网络钓鱼诈骗。在这种诈骗手法中，受害者会通过苹果iMessage收到看似来自知名快递公司（例如TracX Logis、uParcel和Park N Parcel）的信息。

这些信息将来自带有国家代码的海外号码，例如 +855（柬埔寨）、+84（越南）、+1（北美）、+63（菲律宾），或者来自由随机字母数字字符串组成的电子邮件地址。

这些消息会告知收件人由于地址无效而导致包裹投递失败。

警方表示，收件人将被敦促在规定的时间内（下午 6 点前或 12 至 24 小时内）通过与快递公司合法网址非常相似的链接更新地址。

在某些情况下，这些信息还包括快递公司的合法客服电话号码。

有些信息还会引导受害者回复“Y”以接收可点击的链接。

受害者点击链接后，会被重定向到一个仿冒网站，该网站与快递公司的官方网站极其相似。在那里，他们会被要求支付一笔小额的“重新投递服务费”。

然后，受害者会被要求提供他们的银行详细信息和一次性密码（OTP）。

他们只有在发现自己的银行卡或银行账户上出现未经授权的交易后，才会发现自己被骗了。

警方建议公众不要回复此类iMessage信息。

他们还敦促公众使用 ScamShield 应用程序或通过快递公司的官方网站来检查与快递相关的消息和链接的合法性。

警方表示，在提供任何信息或付款之前，请务必使用从官方渠道获得的联系方式与快递员核实。

建议苹果用户将设备更新到最新软件版本，以享受最新的安全和防诈骗保护措施。

诈骗仍然是新加坡最主要的犯罪类型，仅在 2026 年上半年，因这些骗局造成的损失就高达 4.106 亿美元。

警方统计数据显示，电子商务诈骗是最常见的诈骗类型，2026 年上半年共发生 3865 起案件，损失超过 800 万美元。

网络犯罪和诈骗