Customer allegedly leaves more than $1,600 birthday decorations bill unpaid, business owner files police report

A business owner has lodged a police report after a customer allegedly failed to pay more than $1,600 for lighting and decorations for his 12-year-old daughter’s birthday party.

In an Instagram video posted on Monday (Sept 7), Wang shared screenshots of his WhatsApp exchanges with the customer, Will, including one reply that read: "Please relax, I had a really hard day yesterday. Excruciating to say the least."

Business owner Wang Jun Yong, 36, told Shin Min Daily News that Will contacted him the day before to arrange the decorations for the party to be held at a condominium near Orchard Road.

According to Wang, he completed the setup at around 5.30pm, but Will was allegedly not present.

His wife said he was at Tanglin Mall and would return at around 6.30pm.

Wang claimed they waited until 9.30pm before condominium security guards asked them to leave.

He added that Will’s wife told him she did not have the money to pay, after which Wang sought payment from Will via WhatsApp and send him a receipt.

After repeated attempts to collect the payment went unanswered, Wang lodged a police report.

Will allegedly owes Wang $700 for the decorations and another business owner $970 for the lighting setup, Shin Min quoted Wang as saying.

The police confirmed to AsiaOne that a report had been lodged.

Payment dispute unfolds in WhatsApp chat

According to screenshots provided by Wang to Shin Min, Will said he had intended to make payment, but claimed that Wang had chosen to take legal action.

He said the money might therefore have to be used to cover legal fees and questioned whether Wang had provided all the services promised.

Wang said that when he and the lighting provider continued asking Will for payment in their WhatsApp group chat, Will did not respond but allegedly removed both of them from the group, Shin Min reported.

Wang said he normally collects a deposit upfront but failed to do so because the arrangements were made at short notice.

AsiaOne has reached out to Wang for more information.

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helmy.saat@asiaone.com

一名商家老板向警方报案称，一名顾客拖欠其12岁女儿生日派对的灯光和装饰费用超过1600美元。

在周一（9月7日）发布的一段Instagram视频中，王分享了他与客户Will的WhatsApp聊天记录截图，其中一条回复写道：“请放松，我昨天过得很艰难。简直是痛苦不堪。”

36岁的企业主王俊勇告诉《新明日报》，威尔在前一天联系他，安排在乌节路附近一处公寓举行的派对的装饰事宜。

据王先生称，他大约在下午 5 点 30 分完成了布置，但威尔据称并未到场。

他妻子说他当时在东陵购物中心，大约下午6点30分回来。

王先生称，他们一直等到晚上9点30分，公寓保安才要求他们离开。

他还补充说，威尔的妻子告诉他她没有钱支付，之后王通过 WhatsApp 向威尔索要款项并向他发送了收据。

王先生多次尝试收取款项均未得到回应，于是向警方报案。

据《新明日报》援引王的话报道，威尔据称欠王700美元的装饰费，还欠另一位商家970美元的灯光安装费。

警方向AsiaOne证实，他们已接到报案。

支付纠纷在 WhatsApp 聊天中爆发

根据王先生提供给《新明日报》的截图，威尔表示他原本打算付款，但声称王先生选择了采取法律行动。

他表示，这笔钱可能不得不用于支付诉讼费用，并质疑王某是否提供了所有承诺的服务。

据《新明日报》报道，王先生表示，当他和照明供应商继续在WhatsApp群聊中向威尔索要款项时，威尔没有回应，反而将他们二人从群里移除。

王先生表示，他通常会预先收取定金，但由于安排时间仓促，所以未能这样做。

AsiaOne已联系王先生以获取更多信息。

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helmy.saat@asiaone.com