Singtel, Starhub internet connections disrupted for some due to fibre service outage, say telcos新加坡电信和星和电信表示，由于光纤服务中断，部分用户的网络连接受到影响。
Singtel and StarHub internet users face disruptions due to a fibre service outage in Bishan, with both telcos working to resolve the issue. Read more at straitstimes.com.
There were reports of service outage for both SingTel and StarHub in the afternoon on Sept 15.
ST PHOTOS: KUA CHEE SIONG, JASEL POH
Published Sep 15, 2026, 03:54 PM
Updated Sep 15, 2026, 03:54 PM
SINGAPORE – SingTel and StarHub subscribers may be experiencing disruptions to their internet connections due to a fibre service outage, the two telcos said in separate social media posts on Sept 15.
In a Facebook post, StarHub said some of its customers may be experiencing broadband disruptions due to a fibre cut affecting multiple operators, but did not mention the location of the cut.
Separately, SingTel said it has been informed by NetLink Trust of a fibre service outage in Bishan, which may affect some of its customers in that area.
Both telcos said they are working with NetLink Trust on the issue.
On Downdetector, SingTel recorded a peak of around 120 reports of service outage around 2.30pm, while StarHub recorded 91 reports at around 1.40pm.
9月15日下午，有报道称新加坡电信和星和电信的服务均出现中断。
ST 照片：KUA CHEE SIONG、JASEL POH
发布于 2026 年 9 月 15 日下午 3:54
更新于2026年9月15日下午3:54
新加坡——新加坡电信（SingTel）和星和电信（StarHub）两家电信公司分别于9月15日在社交媒体上发帖称，由于光纤服务中断，两家公司的用户可能会遇到互联网连接中断的情况。
StarHub 在 Facebook 上发帖称，由于光纤被切断，多家运营商受到影响，部分用户可能遭遇宽带中断，但并未提及切断的具体位置。
另外，新加坡电信表示，NetLink Trust已通知该公司碧山地区发生光纤服务中断，这可能会影响该地区的部分客户。
两家电信公司均表示，他们正在与NetLink Trust合作解决该问题。
根据 Downdetector 的数据，SingTel 在下午 2 点 30 分左右记录到约 120 起服务中断报告，而 StarHub 在下午 1 点 40 分左右记录到 91 起报告。