Fibre service outage affecting 2,000 end-users to be restored by Wednesday morning: NetLink Trust

Some Singtel, StarHub and M1 broadband users in Bishan and Thomson may be affected by the outage.

A NetLink Trust vehicle. (Photo: NetLink Trust)

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SINGAPORE: A NetLink Trust (NLT) fibre service outage affecting Singtel, StarHub and M1 broadband users will be fully restored on Wednesday (Sep 16) morning, the network operator said.

In an update at 5pm, NLT said about 2,000 end-users were affected by a fibre service disruption affecting broadband services in parts of Bishan and Thomson.

Preliminary investigations indicated that multiple NetLink fibre cables were damaged during construction works carried out by a third-party contractor, it added.

“The contractor was not engaged by NetLink Trust. We are investigating the circumstances surrounding the incident.”

CNA Games Guess Word Crack the word, one row at a time Buzzword Create words using the given letters Mini Sudoku Tiny puzzle, mighty brain teaser Mini Crossword Small grid, big challenge Word Search Spot as many words as you can Show More Show Less NLT said its recovery teams were on site and restoration works were underway. “Given the extent of the cable damage, services will be restored progressively. We currently expect restoration to be completed by tomorrow morning, barring unforeseen circumstances.” Earlier, Singtel, StarHub and M1 had said in separate Facebook posts that some broadband users in Bishan and Thomson may be affected by the outage, and that they were working with NLT to restore services as soon as possible. NLT owns and operates the fibre network infrastructure of Singapore's Nationwide Broadband Network. “We recognise the importance of reliable connectivity and the disruption this incident is causing to affected end users. We sincerely apologise for the inconvenience,” the company said. “Our teams are working around the clock, in close coordination with the Internet Service Providers, to restore services as quickly and safely as possible. We will continue to provide updates on restoration progress.” Reports related to Singtel on Downdetector, which collates status reports from several sources, spiked to 124 at 1.43pm before falling to 56 by 5.43pm. StarHub reports on Downdetector also spiked to 107 at 1.29pm before dropping to 24 by 5.44pm. Reports related to M1 on Downdetector also climbed to 31 by 1.31pm before dipping to seven by 5.46pm. In April, NetLink Trust experienced a cable damage incident that disrupted fibre broadband services for about 5,000 users in parts of Ang Mo Kio, Bishan, Sengkang and Punggol.

NLT said its recovery teams were on site and restoration works were underway.

“Given the extent of the cable damage, services will be restored progressively. We currently expect restoration to be completed by tomorrow morning, barring unforeseen circumstances.”

Earlier, Singtel, StarHub and M1 had said in separate Facebook posts that some broadband users in Bishan and Thomson may be affected by the outage, and that they were working with NLT to restore services as soon as possible.

NLT owns and operates the fibre network infrastructure of Singapore's Nationwide Broadband Network.

“We recognise the importance of reliable connectivity and the disruption this incident is causing to affected end users. We sincerely apologise for the inconvenience,” the company said.

“Our teams are working around the clock, in close coordination with the Internet Service Providers, to restore services as quickly and safely as possible. We will continue to provide updates on restoration progress.”

Reports related to Singtel on Downdetector, which collates status reports from several sources, spiked to 124 at 1.43pm before falling to 56 by 5.43pm.

StarHub reports on Downdetector also spiked to 107 at 1.29pm before dropping to 24 by 5.44pm.

Reports related to M1 on Downdetector also climbed to 31 by 1.31pm before dipping to seven by 5.46pm.

In April, NetLink Trust experienced a cable damage incident that disrupted fibre broadband services for about 5,000 users in parts of Ang Mo Kio, Bishan, Sengkang and Punggol.

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碧山和汤申地区的部分新加坡电信、星和以及M1宽带用户可能会受到此次网络中断的影响。

NetLink Trust旗下的一家公司。（图片：NetLink Trust）

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新加坡：网络运营商表示，影响新加坡电信、星和以及M1宽带用户的NetLink Trust (NLT)光纤服务中断将于周三（9月16日）上午全面恢复。

NLT在下午5点发布的最新消息中表示，由于光纤服务中断，碧山和汤申部分地区的宽带服务受到影响，约有2000名终端用户受到影响。

初步调查显示，第三方承包商进行的施工过程中，多条NetLink光纤电缆遭到损坏。

“该承包商并非NetLink Trust公司聘用。我们正在调查事件发生的具体情况。”

CNA游戏 猜词游戏 逐行破解单词 流行词游戏 用给定的字母组成单词 迷你数独 小谜题，脑力挑战 迷你填字游戏 小方格，大挑战 单词搜索 尽可能多地找出单词 显示更多 显示更少 NLT表示，其恢复团队已抵达现场，修复工作正在进行中。“鉴于电缆损坏程度，服务将逐步恢复。我们目前预计，如无不可预见的情况，将于明天上午完成恢复。” 此前，新加坡电信、星和和M1分别在Facebook上发帖称，碧山和汤申的部分宽带用户可能受到此次故障的影响，他们正与NLT合作，尽快恢复服务。NLT拥有并运营新加坡全国宽带网络的光纤网络基础设施。“我们认识到可靠连接的重要性，以及此次事件给受影响的最终用户造成的不便。我们对此深表歉意。”该公司表示。 “我们的团队正与互联网服务提供商密切协调，夜以继日地工作，以尽快、安全地恢复服务。我们将持续更新恢复进度。” Downdetector网站汇总了来自多个渠道的状态报告，该网站上与新加坡电信（Singtel）相关的故障报告数量在下午1点43分飙升至124份，随后在下午5点43分回落至56份。Downdetector网站上与星和（StarHub）相关的故障报告数量也在下午1点29分飙升至107份，随后在下午5点44分回落至24份。Downdetector网站上与M1相关的故障报告数量也在下午1点31分攀升至31份，随后在下午5点46分回落至7份。今年4月，NetLink Trust公司发生电缆损坏事故，导致宏茂桥、碧山、盛港和榜鹅部分地区的约5000名用户的光纤宽带服务中断。

NLT表示，其救援队已抵达现场，修复工作正在进行中。

“鉴于电缆损坏程度，服务将逐步恢复。目前预计，如无意外情况，服务将于明天上午恢复完毕。”

此前，新加坡电信、星和电信和M1分别在Facebook上发帖称，碧山和汤申的部分宽带用户可能会受到此次网络中断的影响，他们正在与NLT合作，尽快恢复服务。

NLT拥有并运营新加坡全国宽带网络的光纤网络基础设施。

该公司表示：“我们深知可靠网络连接的重要性，也了解此次事件给受影响的终端用户造成的不便。对此，我们深表歉意。”

“我们的团队正与互联网服务提供商密切协调，夜以继日地工作，以尽快、安全地恢复服务。我们将持续更新恢复进展情况。”

Downdetector 网站汇总了来自多个来源的状态报告，该网站上与 Singtel 相关的报告在下午 1 点 43 分飙升至 124 条，然后在下午 5 点 43 分降至 56 条。

StarHub 的 Downdetector 报告显示，下午 1 点 29 分，网络拥堵情况一度飙升至 107，随后在下午 5 点 44 分降至 24。

Downdetector 上与 M1 相关的报告数量在下午 1 点 31 分攀升至 31 份，然后在下午 5 点 46 分下降至 7 份。

今年 4 月，NetLink Trust 遭遇了一起电缆损坏事件，导致宏茂桥、碧山、盛港和榜鹅部分地区的约 5000 名用户的光纤宽带服务中断。

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