Fibre services fully restored after Bishan, Thomson disruption

A NetLink Trust vehicle. (Photo: NetLink Trust)

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SINGAPORE: Fibre services affected by an outage in parts of Bishan and Thomson have been fully restored, NetLink Trust (NLT) said on Wednesday (Sep 16).

Restoration was completed at 5.40am, NLT said in an update.

About 2,000 end-user connections had been affected by the disruption, which began on Tuesday.

NLT said the disruption was caused by damage to its fibre infrastructure during construction works carried out by a third-party contractor. It had said on Tuesday night that multiple fibre cables were damaged by a third-party contractor carrying out road-widening works.

CNA Games Guess Word Crack the word, one row at a time Buzzword Create words using the given letters Mini Sudoku Tiny puzzle, mighty brain teaser Mini Crossword Small grid, big challenge Word Search Spot as many words as you can Show More Show Less The contractor was not engaged by NLT, the company said. "We are conducting a thorough review of the incident and will take appropriate follow-up actions upon completion of our investigations", it said on Wednesday. NLT said on Tuesday that recovery efforts were complicated by water ingress and obstructions at the damage site, which limited access to underground cables. "Our teams worked continuously through the night to restore affected services as quickly and safely as possible," NLT said on Wednesday. "We sincerely apologise for the disruption and inconvenience caused and thank affected end users for their patience and understanding." Customers who continue to experience service issues should contact their respective internet service providers for assistance, NLT added. NLT owns and operates the fibre network infrastructure of Singapore's Nationwide Broadband Network. In April, NetLink Trust experienced a cable damage incident that disrupted fibre broadband services for about 5,000 users in parts of Ang Mo Kio, Bishan, Sengkang and Punggol.

The contractor was not engaged by NLT, the company said.

"We are conducting a thorough review of the incident and will take appropriate follow-up actions upon completion of our investigations", it said on Wednesday.

NLT said on Tuesday that recovery efforts were complicated by water ingress and obstructions at the damage site, which limited access to underground cables.

"Our teams worked continuously through the night to restore affected services as quickly and safely as possible," NLT said on Wednesday.

"We sincerely apologise for the disruption and inconvenience caused and thank affected end users for their patience and understanding."

Customers who continue to experience service issues should contact their respective internet service providers for assistance, NLT added.

NLT owns and operates the fibre network infrastructure of Singapore's Nationwide Broadband Network.

In April, NetLink Trust experienced a cable damage incident that disrupted fibre broadband services for about 5,000 users in parts of Ang Mo Kio, Bishan, Sengkang and Punggol.

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NetLink Trust旗下的一家公司。（图片：NetLink Trust）

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新加坡：NetLink Trust (NLT) 周三（9 月 16 日）表示，碧山和汤申部分地区光纤服务中断的影响已全面恢复。

NLT在最新消息中表示，修复工作已于早上5点40分完成。

此次中断从周二开始，影响了约 2000 个终端用户连接。

NLT表示，此次网络中断是由于第三方承包商在施工过程中损坏了其光纤基础设施所致。该公司周二晚间曾表示，第三方承包商在进行道路拓宽工程时损坏了多条光缆。

CNA游戏 猜词游戏 逐行破解单词 流行词游戏 用给定的字母组成单词 迷你数独 小谜题，脑力挑战 迷你填字游戏 小方格，大挑战 单词搜索 尽可能多地找出单词 显示更多 显示更少 NLT公司表示，承包商并非由该公司聘用。该公司周三表示：“我们正在对此次事件进行彻底审查，并将在调查结束后采取适当的后续行动。” NLT周二表示，由于进水和受损现场的障碍物限制了对地下电缆的访问，恢复工作变得复杂。NLT周三表示：“我们的团队通宵达旦地工作，以尽快、尽可能安全地恢复受影响的服务。我们对造成的中断和不便深表歉意，并感谢受影响的最终用户的耐心和理解。” NLT补充说，如果客户仍然遇到服务问题，应联系各自的互联网服务提供商寻求帮助。NLT拥有并运营新加坡全国宽带网络的光纤网络基础设施。今年 4 月，NetLink Trust 遭遇了一起电缆损坏事件，导致宏茂桥、碧山、盛港和榜鹅部分地区的约 5000 名用户的光纤宽带服务中断。

该公司表示，该承包商并非由NLT公司聘用。

声明周三表示：“我们正在对该事件进行彻底审查，调查结束后将采取适当的后续行动。”

NLT周二表示，由于进水和受损现场的障碍物，救援工作变得复杂，限制了对地下电缆的进入。

NLT周三表示：“我们的团队通宵达旦地工作，以尽快、尽可能安全地恢复受影响的服务。”

“对于由此造成的干扰和不便，我们深表歉意，并感谢受影响的最终用户的耐心和理解。”

NLT补充说，如果客户仍然遇到服务问题，应联系各自的互联网服务提供商寻求帮助。

NLT拥有并运营新加坡全国宽带网络的光纤网络基础设施。

今年 4 月，NetLink Trust 遭遇了一起电缆损坏事件，导致宏茂桥、碧山、盛港和榜鹅部分地区的约 5000 名用户的光纤宽带服务中断。

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