Amazon blocks Meta’s Muse AI agent from its retail site

Amazon builds its own automated shopping tools, but has sought to prevent rivals’ bots from browsing and making purchases from its catalogue. — Unsplash

Amazon.com Inc has blocked Meta Platforms Inc’s new artificial intelligence (AI) agent from its retail site after the social media company declined a request to remove the bot.

Meta’s Muse, which was introduced earlier this month, is designed to help people carry out such common online tasks as shopping and booking appointments. Amazon prohibits other companies from deploying automated tools to shop its site and started blocking Muse on Sunday (Sept 20) night, a spokesperson said. Shoppers using Muse see a series of pop-ups saying its use violates Amazon’s terms of use.

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亚马逊开发了自己的自动化购物工具，但一直试图阻止竞争对手的机器人浏览其商品目录并进行购买。—— Unsplash

在社交媒体公司 Meta Platforms Inc. 拒绝移除该机器人后，亚马逊公司已在其零售网站上屏蔽了 Meta Platforms Inc. 的新型人工智能 (AI) 代理。

Meta公司本月初推出的Muse旨在帮助用户完成诸如购物和预约等常见的在线任务。亚马逊发言人表示，亚马逊禁止其他公司部署自动化工具在其网站上购物，并已于周日（9月20日）晚间开始屏蔽Muse。使用Muse的购物者会看到一系列弹出窗口，提示其使用违反了亚马逊的使用条款。

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