Personal information of over 23,500 Simba customers leaked in data breach

The data involved in the breach included customers’ names, ID numbers, mobile numbers and email addresses.

ST PHOTO: SHINTARO TAY

Published Sep 27, 2026, 07:36 PM

Updated Sep 27, 2026, 07:36 PM

A data breach exposed personal details of over 23,500 SIMBA customers, including names, ID numbers, birth dates, phone numbers and e-mails.

SIMBA confirmed no financial information was compromised and no malicious misuse has been detected so far.

The company acted quickly to fix the issue, is reviewing security measures, cooperating with authorities, and notifying affected customers.

SINGAPORE – Personal information of more than 23,500 Simba customers has been compromised in a data breach, the telco said in a statement on Sept 25.

The data involved included names, identity card numbers, dates of birth, mobile numbers, and e-mail addresses belonging to 23,549 people, who had registered for Simba’s services.

No credit card or bank account information is at risk, said the telco, adding that it had no information that any of the leaked data has been maliciously misused.

It is unclear whether the leak affected its mobile or broadband customers, or both.

Simba has nearly 1.5 million active mobile subscribers as at July 31, along with 62,000 fibre broadband subscribers, according to a recent report by The Business Times.

The data breach was discovered on Sept 24, and Simba “swiftly resolved it”, the telco said.

“We have also taken immediate and appropriate actions to review existing security measures to protect core infrastructure and systems,” it said, adding that it is working with the authorities on this matter.

Simba also said it is notifying affected customers via e-mail, with the process is expected to complete within the next week.

此次泄露的数据包括客户姓名、身份证号码、手机号码和电子邮件地址。

照片：郑信太郎

发布于 2026 年 9 月 27 日晚上 7:36

更新于2026年9月27日晚上7:36

一次数据泄露事件暴露了超过 23,500 名 SIMBA 客户的个人信息，包括姓名、身份证号码、出生日期、电话号码和电子邮件。

SIMBA 确认，目前没有财务信息泄露，也没有发现任何恶意滥用行为。

该公司迅速采取行动解决问题，正在审查安全措施，配合有关部门的工作，并通知受影响的客户。

新加坡——电信公司 Simba 在 9 月 25 日的一份声明中表示，超过 23,500 名 Simba 客户的个人信息在一次数据泄露事件中遭到泄露。

涉及的数据包括 23,549 名已注册 Simba 服务的用户的姓名、身份证号码、出生日期、手机号码和电子邮件地址。

该电信公司表示，没有任何信用卡或银行账户信息面临风险，并补充说，他们没有收到任何泄露数据被恶意滥用的信息。

目前尚不清楚此次泄露事件是影响了其移动用户还是宽带用户，或者两者都影响了。

据《商业时报》最近的一份报告显示，截至 7 月 31 日，Simba 拥有近 150 万活跃移动用户，以及 6.2 万光纤宽带用户。

电信公司表示，数据泄露事件于 9 月 24 日被发现，Simba “迅速解决了这个问题”。

声明称：“我们还立即采取了适当的措施，审查现有的安全措施，以保护核心基础设施和系统。”声明还补充说，公司正在就此事与有关部门合作。

Simba 还表示，他们正在通过电子邮件通知受影响的客户，预计该过程将在下周完成。