Power to the people: TNB gives pro‑rata credits, 800kWh households enjoy full exemptions

Tenaga Nasional Bhd (TNB) announced that customers consuming up to 800 kWh of electricity per month will receive a pro-rata credit on their October 2026 bills for adjustments made in September.

This initiative follows the government's decision to increase the protection threshold from 600 kWh to 800 kWh, granting full exemptions from certain charges between September and December 2026.

TNB recommends energy efficiency practices and the use of the myTNB app to help customers optimize their energy usage and savings.

KUALA LUMPUR, Oct 2 — Tenaga Nasional Bhd’s (TNB) customers who use up to 800 kilowatt-hours (kWh) of electricity per month will receive a pro-rata credit for the September bill adjustment, which will be credited directly to their October 2026 electricity bills.

This follows the government’s Sept 17 announcement on its move to raise the domestic customer protection threshold from 600 kWh per month to 800 kWh per month.

“With this, domestic customers with monthly consumption of 800 kWh or less from Sept 1-Dec 31, 2026 will enjoy full exemption from the automatic fuel adjustment (AFA) charge, the RM10 retail charge and the eight per cent service tax.

“The adjusted amount will be shown on customers’ bills under the descriptions ‘Bill Adjustment (Sept 2026)’ and ‘Service Tax Adjustment (8.0 per cent) (Sept 2026)’,” TNB said in a statement today.

At the same time, TNB advised customers to practise energy efficiency measures to maximise savings.

It added that customers should monitor their daily consumption through the myTNB app to keep usage below 25 kWh and set an Energy Budget below RM328 (for premises equipped with smart meters).

“Customers should also practise energy efficiency tips by setting the temperature between 24°C and 26°C and using the timer function, as well as consider the Time-of-Use (TOU) scheme to shift the use of high-powered electrical appliances to off-peak hours,” it said. — Bernama

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国家能源公司（TNB）宣布，每月用电量不超过 800 千瓦时的客户，将在 2026 年 10 月的账单中获得按比例计算的抵免，以补偿 9 月份的调整。

这项举措是继政府决定将保护门槛从 600 千瓦时提高到 800 千瓦时之后推出的，对 2026 年 9 月至 12 月期间的某些费用给予完全豁免。

TNB 建议采取节能措施并使用 myTNB 应用程序，以帮助客户优化能源使用并节省开支。

吉隆坡，10 月 2 日讯——国家能源公司 (TNB) 的客户，如果每月用电量不超过 800 千瓦时 (kWh)，将获得 9 月份电费调整的按比例抵免，该抵免将直接计入他们 2026 年 10 月的电费账单。

此前，政府于 9 月 17 日宣布将家庭用户保护门槛从每月 600 千瓦时提高到每月 800 千瓦时。

“根据这项政策，从 2026 年 9 月 1 日至 12 月 31 日，每月用电量在 800 千瓦时或以下的家庭用户将完全免除自动燃料调整 (AFA) 费用、10 令吉零售费和 8% 的服务税。

TNB今天在一份声明中表示：“调整后的金额将在客户的账单上以‘账单调整（2026年9月）’和‘服务税调整（8.0%）（2026年9月）’的字样显示。”

与此同时，TNB建议客户采取节能措施，以最大限度地节省能源开支。

该公司还表示，客户应通过 myTNB 应用程序监控每日用电量，将用电量控制在 25 千瓦时以下，并将能源预算设定在 328 令吉以下（适用于配备智能电表的场所）。

“消费者还应采取节能措施，例如将温度设定在24°C至26°C之间，并使用定时功能，同时考虑分时电价方案，将高功率电器的使用转移到用电低谷时段。”——马新社

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