TNB announces pro-rated relief for households exceeding 600kWh limit in September

The Malaysian government has decided to raise the domestic electricity bill protection threshold from 600kWh to 800kWh per month, effective September 2023.

This adjustment, confirmed by Tenaga Nasional Bhd, exempts eligible users from the Automatic Fuel Adjustment (AFA), a RM10 Retail Charge, and an 8% service tax until December 31.

Consumers who used between 601kWh and 800kWh in September will receive pro-rated credits in their October bills, indicated by specific line items.

The policy aims to alleviate cost-of-living pressures related to increased electricity consumption due to recent adverse weather conditions.

KUALA LUMPUR, Oct 2 — Domestic electricity users who consumed more than 600kWh in September will receive a pro-rated credit in their October bills, following the government’s decision to raise the bill protection threshold to 800kWh per month.

Tenaga Nasional Bhd (TNB) confirmed the move today, explaining that the adjustment follows Prime Minister Datuk Seri Anwar Ibrahim’s announcement on September 17 to expand the threshold.

From September until December 31, domestic customers with a monthly usage of 800kWh or below are fully exempt from the Automatic Fuel Adjustment (AFA), the RM10 Retail Charge, and the 8% service tax.

The September adjustment will be calculated on a pro-rated basis and credited directly to October bills. Users can identify these credits via two specific line items: “PELARASAN BIL (SEP 2026)” and “PELARASAN CUKAI PERKHIDMATAN (8%) (SEP 2026)”.

Eligibility for the credit is determined by actual meter readings from September.

Users consuming 600kWh or below will see no adjustment in October. Those between 601kWh and 800kWh are eligible for adjustments to the AFA, Retail Charge, and the 8 per cent service tax. Users consuming 801kWh and above will only receive an adjustment for the service tax.

TNB noted that these adjustments will be processed automatically once actual meter readings are obtained; therefore, estimated bills will not reflect the credit. While the bill adjustment covers both the AFA and retail charge, the service tax adjustment applies specifically to September 2026.

The expanded protection comes as a response to recent haze and hotter weather, which drove up electricity consumption in many households and resulted in unusually high bills. Anwar described the move as an immediate step to ease cost-of-living pressures.

He added that the government will continue to monitor fuel costs and energy market conditions to ensure tariff decisions balance affordability with supply security and the sustainability of the national energy sector.

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马来西亚政府决定将家庭用电账单保护门槛从每月 600 千瓦时提高到 800 千瓦时，自 2023 年 9 月起生效。

国家能源公司确认，这项调整将免除符合条件的用户在 12 月 31 日之前缴纳的自动燃油调整费 (AFA)、10 令吉零售费和 8% 服务税。

9 月份用电量在 601kWh 至 800kWh 之间的消费者将在 10 月份的账单中获得按比例计算的抵扣额，具体金额将在账单明细中列出。

该政策旨在缓解近期恶劣天气导致电力消耗增加而带来的生活成本压力。

吉隆坡，10 月 2 日讯——政府决定将电费保护门槛提高至每月 800 千瓦时，9 月份用电量超过 600 千瓦时的家庭用电用户将在 10 月份的电费账单中获得按比例计算的抵扣。

国家能源公司（TNB）今天证实了这一举措，并解释说，此次调整是响应首相拿督斯里安华·易卜拉欣9月17日宣布的扩大门槛的决定。

从 9 月到 12 月 31 日，每月用电量在 800kWh 或以下的家庭用户可完全免除自动燃料调整费 (AFA)、10 令吉零售费和 8% 服务税。

9 月份的调整将按比例计算，并直接计入 10 月份的账单。用户可以通过两个特定的项目识别这些抵免：“账单调整 (2026 年 9 月)”和“服务费调整 (8%) (2026 年 9 月)”。

获得补贴的资格取决于9月份的实际电表读数。

10月份用电量在600千瓦时及以下的用户不会受到任何调整。用电量在601千瓦时至800千瓦时之间的用户，其AFA（一般设施费）、零售费和8%的服务税均会进行调整。用电量在801千瓦时及以上的用户，仅会收到服务税的调整。

TNB指出，这些调整将在获得实际电表读数后自动处理；因此，预估账单不会反映出这笔抵免。虽然账单调整涵盖了AFA和零售费用，但服务税调整仅适用于2026年9月。

此次扩大防护范围是为了应对近期雾霾和高温天气，这些天气导致许多家庭用电量增加，电费账单异常高昂。安瓦尔称此举是缓解生活成本压力的直接措施。

他还补充说，政府将继续监测燃料成本和能源市场状况，以确保关税决策在价格可承受性、供应安全和国家能源部门可持续性之间取得平衡。

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