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'Must maintain constant physical supervision of animals': AVS updates Code of Animal Welfare for pet groomers, releases new code for dog trainers

The Animal & Veterinary Service (AVS) has updated their Code of Animal Welfare (COAW) for pet groomers and released a new COAW for dog trainers.After recent high-profile cases of pets dying while unattended at grooming salons, one of the salient points made by AVS, a National Parks Board (NParks) cluster, is that animals are not to be left unattended while...

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'Must maintain constant physical supervision of animals': AVS updates Code of Animal Welfare for pet groomers, releases new code for dog trainers
'Must maintain constant physical supervision of animals': AVS updates Code of Animal Welfare for pet groomers, releases new code for dog trainers

The Animal & Veterinary Service (AVS) has updated their Code of Animal Welfare (COAW) for pet groomers and released a new COAW for dog trainers.

After recent high-profile cases of pets dying while unattended at grooming salons, one of the salient points made by AVS, a National Parks Board (NParks) cluster, is that animals are not to be left unattended while tethered or in group settings.

In 2025, a poodle was left alone in a crate at a grooming salon, during which it appeared distressed in CCTV footage. It died with alleged blood on its paws and mouth.

A year earlier, a corgi died after it fell from a grooming table while it was unattended and hanged itself on its leash.

The same year, a home-based groomer lost a dog which was then struck by a vehicle and died.

Updated COAW for pet groomers

In its updated guidelines for pet groomers, AVS aims to "raise the bar for groomer competency and standards of care, while providing pet owners with greater assurance through improved transparency, communication and accountability".

In its key updates, AVS emphasises groomer competency and training by expanding competency requirements and giving clearer definitions for key terms such as grooming services.

When it comes to animal holding, handling and supervision, the updated Code has strengthened its requirements to prevent failures in duty of care during grooming sessions, such as maintaining "constant physical supervision of animals that are tethered or in group holding arrangements", with closer monitoring for animals that have extra care needs like brachycephalic, or short-faced, breeds.

The Code has also "expanded and clarified requirements across key grooming activities, including the safe use of scissors, clippers and drying equipment" and introduced clearer client communication and record-keeping methods.

This comes after a March 2026 stakeholder survey with over 70 responses, and two focus group discussions in April 2026 including pet groomers, veterinarians, animal groups and members of the public.

New COAW for dog trainers

The new COAW for dog trainers published by the AVS follows the formation of the Dog Training Standards Workgroup (DTSWG) in 2024.

Co-led by AVS and the Society for the Prevention of Cruelty to Animals (SPCA) Singapore, the Workgroup brought together various stakeholders to "explore ways to raise standards in the dog training sector and safeguard animal welfare".

The training approach the Code promotes is the Least Intrusive, Minimally Aversive (LIMA) method, which places positive reinforcement as the foundation of dog training. Aversive strategies are discouraged "unless it reflects a systematic and humane approach".

It also sets standards to safeguard the safety of "dogs, staff, clients and members of the public during training sessions", requiring trainers to be competent and undergo ongoing training, and maintain good client communication and keep records.

The Code also sets out referral procedures, calling for a "commitment to collaboration with other animal care professionals to support continuity of care", and sets requirements for the transportation and boarding of dogs being trained.

Following this, AVS also intends to engage stakeholders and have a public consultation on the COAW for pet owners.

They aim to revise the Code to be in two sections which will firstly "set out general minimum standards applicable across all pet species" and then provide species-specific standards and best practices for different pets.

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