Thailand clarifies passenger compensation after Thai Airways delays泰国就泰航延误事件中的乘客赔偿问题作出澄清
BANGKOK: Thai Deputy Transport Minister Siripong Angkasakulkiat said the Ministry of Transport had instructed airlines to care for passengers affected by flight delays or cancellations in accordance with the prescribed rules, following baggage backlogs and service delays at Thai Airways International Public Company Limited.
- Photo: The Nation/ANN
BANGKOK: Thai Deputy Transport Minister Siripong Angkasakulkiat said the Ministry of Transport had instructed airlines to care for passengers affected by flight delays or cancellations in accordance with the prescribed rules, following baggage backlogs and service delays at Thai Airways International Public Company Limited.
He said the ministry prioritised passenger rights and required airlines to provide clear information about flight status, passengers’ entitlements and alternative travel arrangements.
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图片来源：《国家报》/亚洲新闻网
曼谷：泰国交通部副部长西里蓬·昂卡萨库尔基亚特表示，鉴于泰国国际航空公司出现行李积压和服务延误，交通部已指示各航空公司按照规定规则照顾受航班延误或取消影响的乘客。
他表示，该部优先考虑乘客权益，并要求航空公司提供清晰的航班状态、乘客权利和替代旅行安排信息。
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