Go-Ahead won Tampines bus contract on quality despite higher bid; most services now improved: Jeffrey Siow

Go-Ahead Singapore's proposal was strongest in plans to manage large-scale electric bus operations and maintenance, says the transport minister.

A row of Go-Ahead Singapore buses. (File photo: Facebook/Go-Ahead Singapore)

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SINGAPORE: Go-Ahead Singapore won the Tampines bus package despite submitting a higher bid than incumbent operator SBS Transit because its proposal scored highest in quality, Minister for Transport Jeffrey Siow said on Tuesday (Oct 6).

Mr Siow was responding to a parliamentary question posed by Workers' Party Non-constituency Member of Parliament Eileen Chong on Go-Ahead's S$646 million (US$505 million) bid for the Tampines bus package against the lowest bid of about S$596 million.

Ms Chong asked about the weight given to quality and price, how the shortlisted bidders ranked on quality and overall score, and what quality factors justified the price difference between the bids.

Mr Siow said the quality-price weightage for the Tampines bus package was 60:40. Go-Ahead received the highest score in quality and the highest overall score.

CNA Games Guess Word Crack the word, one row at a time Buzzword Create words using the given letters Mini Sudoku Tiny puzzle, mighty brain teaser Mini Crossword Small grid, big challenge Word Search Spot as many words as you can Show More Show Less SBS Transit’s S$596 million bid was the lowest, but it had the second-highest overall score after quality was taken into account. "The other bids by Tower Transit Singapore and SMRT Buses were higher priced and scored lower in quality than SBS Transit’s bid," said the minister. Go-Ahead took over 27 bus routes in Tampines from SBS Transit in July after the Land Transport Authority (LTA) awarded it the S$646 million contract last year. Residents subsequently complained of longer waiting times and bus bunching, with some saying their daily journeys had become less predictable. Go-Ahead Singapore said in September that it had deployed more employees on the ground in Tampines to support its bus captains and commuters during the transition period.

SBS Transit’s S$596 million bid was the lowest, but it had the second-highest overall score after quality was taken into account.

"The other bids by Tower Transit Singapore and SMRT Buses were higher priced and scored lower in quality than SBS Transit’s bid," said the minister.

Go-Ahead took over 27 bus routes in Tampines from SBS Transit in July after the Land Transport Authority (LTA) awarded it the S$646 million contract last year.

Residents subsequently complained of longer waiting times and bus bunching, with some saying their daily journeys had become less predictable.

Go-Ahead Singapore said in September that it had deployed more employees on the ground in Tampines to support its bus captains and commuters during the transition period.

Since taking the Tampines bus package, Go-Ahead Singapore said it had deployed more employees on the ground to support bus drivers and commuters during the transition period. (Photo: Facebook/Go-Ahead Singapore)

BUS SERVICES IMPROVED

The Tampines package was the first tendered bus package involving large-scale electric bus deployment, Mr Siow said.

As a result, greater emphasis was placed on the bidders' plans to manage electric bus operations and maintenance at scale.

"Go-Ahead Singapore’s proposal was strongest in this regard, based on detailed plans to transfer knowledge and operational experience from its sister company’s electric bus operations in London to Singapore," he said.

Mr Siow added: "Since the initial transition period, where Go-Ahead Singapore faced teething issues as it took over operations, the reliability performance for the Tampines package has improved."

"As of end-September 2026, the reliability of most of the bus services in the package have now matched or exceeded the performance under the previous incumbent."

Mr Siow acknowledged that performance on some routes could be further improved and said LTA was working with Go-Ahead to address these issues.

The package was put up for tender in December 2024 and drew bids from SBS Transit, SMRT Buses, Tower Transit Singapore and Go-Ahead.

LTA previously said the proposals were evaluated through a two-envelope process, with quality assessed before price submissions were opened.

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交通部长表示，Go-Ahead Singapore 的方案在管理大规模电动巴士运营和维护方面最为有力。

一排Go-Ahead Singapore巴士。（资料照片：Facebook/Go-Ahead Singapore）

这段音频由人工智能工具生成。

新加坡：交通部长萧敬腾周二（10月6日）表示，尽管Go-Ahead Singapore的报价高于现任运营商SBS Transit，但由于其方案质量得分最高，因此赢得了淡滨尼巴士服务包。

萧先生是在回应工人党非选区议员张爱玲提出的议会质询时做出上述表态的。该质询涉及前进党以 6.46 亿新元（5.05 亿美元）的价格竞标淡滨尼巴士配套项目，而最低报价约为 5.96 亿新元。

庄女士询问了质量和价格的权重，入围竞标者在质量和总体评分方面的排名，以及哪些质量因素可以解释竞标价格之间的差异。

萧先生表示，淡滨尼巴士配套的质量与价格权重为60:40。Go-Ahead公司在质量和整体评分方面均获得最高分。

CNA游戏 猜词游戏 逐行破解单词 流行词游戏 用给定的字母组成单词 迷你数独 小谜题，脑力挑战 迷你填字游戏 小方格，大挑战 单词搜索 尽可能多地找出单词 显示更多 显示更少 新捷运（SBS Transit）的5.96亿新元报价最低，但综合考虑质量因素后，其总分排名第二。“新加坡塔城交通公司（Tower Transit Singapore）和SMRT巴士公司的其他报价更高，但质量得分低于新捷运的报价，”部长表示。去年，陆路交通管理局（LTA）授予Go-Ahead公司价值6.46亿新元的合同，该公司于今年7月从新捷运手中接管了淡滨尼的27条巴士线路。随后，居民抱怨候车时间延长和巴士拥挤，一些人表示他们的日常出行变得更加难以预测。Go-Ahead Singapore在9月份表示，已在淡滨尼增派员工，以便在过渡期间为巴士司机和乘客提供支持。

新捷运的报价为 5.96 亿新元，是所有报价中最低的，但考虑到质量因素后，其总得分排名第二高。

部长表示：“Tower Transit Singapore 和 SMRT Buses 的其他投标价格更高，但质量得分低于 SBS Transit 的投标。”

Go-Ahead 于 7 月从 SBS Transit 手中接管了淡滨尼的 27 条巴士线路，此前陆路交通管理局 (LTA) 于去年授予其价值 6.46 亿新元的合同。

随后，居民们抱怨候车时间延长和公交车拥挤，一些居民表示他们的日常出行变得更加难以预测。

新加坡前进巴士公司 (Go-Ahead Singapore) 在 9 月份表示，已在淡滨尼部署更多员工，以在过渡期间为巴士司机和乘客提供支持。

自接受淡滨尼巴士服务方案以来，Go-Ahead Singapore表示已增派员工到现场，在过渡期间为巴士司机和乘客提供支持。（图片：Facebook/Go-Ahead Singapore）

公交服务改善

萧先生表示，淡滨尼公交方案是首个涉及大规模部署电动公交车的招标公交方案。

因此，竞标者更加重视其大规模管理电动公交车运营和维护的计划。

他说：“在这方面，Go-Ahead Singapore 的方案最有力，它制定了详细的计划，将旗下姊妹公司在伦敦的电动巴士运营知识和运营经验转移到新加坡。”

萧先生补充道：“自最初的过渡期以来，Go-Ahead Singapore 在接管运营时遇到了一些初期问题，但淡滨尼项目的可靠性表现已经有所改善。”

“截至 2026 年 9 月底，该方案中大部分公交服务的可靠性已经达到或超过了前任运营商的水平。”

萧先生承认部分线路的运营表现还有提升空间，并表示陆路交通管理局正在与Go-Ahead公司合作解决这些问题。

该项目于 2024 年 12 月进行招标，吸引了 SBS Transit、SMRT Buses、Tower Transit Singapore 和 Go-Ahead 等公司的投标。

陆路交通管理局此前表示，这些提案是通过两信封流程进行评估的，先对质量进行评估，然后再打开价格提交材料。

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