Singapore woman warns against going JB for dental work after face swells: 'Not worth this just to save money'新加坡女子因面部肿胀警告：不要去新山做牙科手术，“为了省钱而冒这个险不值得”。
A Singapore woman who travelled to Johor Bahru for a routine dental cleaning procedure was left in pain after a tooth filling purportedly left her nerve tissue exposed."This is the first time in my life experiencing something so painful," the woman told Shin Min Daily News of her ordeal.The 40-year-old, surnamed Li, had been treated at Q & M Dental...
A Singapore woman who travelled to Johor Bahru for a routine dental cleaning procedure was left in pain after a tooth filling purportedly left her nerve tissue exposed.
"This is the first time in my life experiencing something so painful," the woman told Shin Min Daily News of her ordeal.
The 40-year-old, surnamed Li, had been treated at Q & M Dental Group Malaysia's Taman Sentosa branch on Sept 4, reported the Chinese publication.
Li said it was her first time at that clinic — she typically does scaling and polishing at another branch but could not attend her original appointment.
A dentist reportedly recommended fillings for two teeth, which she agreed to.
However, Li claimed she experienced extreme pain when her tooth was drilled without warning. A large space was left after the treatment, she said.
In all, she paid about RM383 (S$120) for two fillings, as well as scaling and polishing.
Li said her face swelled after the procedure, and she had to take medicine to relieve her pain.
"I sent a photo to the customer service, and they said I had an exposed nerve and arranged for me to see a senior dentist," she added.
Two weeks later, she visited the Mount Austin clinic and had her teeth refilled again.
But Li continues to regret getting fillings, explaining that her teeth still feel sensitive and that she bites on her gums when she closes her jaw.
""I also want to tell everyone that travelling all the way to Johor Bahru for dental work, just to save money, might not be worth it."
Q & M Dental Group Malaysia told Shin Min that it values patient feedback and is committed to maintaining the highest standard of professional care.
It reportedly said it will investigate and follow up with patient in accordance with its procedures.
The group also said it cannot comment on specific details due to patient privacy.
lim.kewei@asiaone.com
一名新加坡女子前往柔佛州新山进行例行牙齿清洁，结果补牙时牙神经组织暴露在外，导致她疼痛难忍。
“这是我一生中第一次经历如此痛苦的事情，”这位女子向《新明日报》讲述了她的遭遇。
据中文媒体报道，这名40岁的李姓男子于9月4日在马来西亚Q&M牙科集团圣淘沙花园分店接受了治疗。
李女士说这是她第一次来这家诊所——她通常在另一家分店做洗牙和抛光，但没能按时赴约。
据报道，一位牙医建议她补两颗牙，她同意了。
然而，李女士声称，在没有任何预警的情况下被钻牙时，她感到剧烈疼痛。她说，治疗后牙齿上留下了一个很大的空隙。
她总共花了大约 383 马币（120 新元）做了两次补牙，还做了洗牙和抛光。
李女士说，手术后她的脸肿了，她不得不服用药物来缓解疼痛。
“我把照片发给了客服，他们说我的牙神经外露了，并安排我去看一位资深牙医，”她补充道。
两周后，她去了奥斯汀山诊所，再次补牙。
但李女士仍然后悔补牙，她说她的牙齿仍然感觉敏感，而且闭嘴时会咬到牙龈。
“我还想告诉大家，为了省钱而特地跑到新山去做牙科治疗，可能并不值得。”
马来西亚 Q & M 牙科集团告诉《新明日报》，他们重视患者的反馈，并致力于保持最高标准的专业护理。
据报道，该公司表示将按照其程序对患者进行调查和后续跟进。
该组织还表示，由于涉及患者隐私，无法对具体细节发表评论。
lim.kewei@asiaone.com