SingPost to streamline EU-bound shipments under new customs rules from Nov 1

The new arrangements cover 16 destinations, including France, Germany, Italy and Spain.

Published Oct 28, 2026, 01:50 PM

Updated Oct 28, 2026, 01:50 PM

SingPost will switch commercial shipments to 16 EU destinations to a Delivered Duty Paid framework from Nov 1 to cut delays, rejections and surprise tax charges.

The change comes as the EU adds a €2 handling fee and keeps new customs rules, while SingPost uses Zonos in ezy2ship to automate duty and customs checks.

SingPost said the move will help businesses handle changing rules with more cost transparency, but it still faces weaker mail volumes, lower profits and a share price down about 30% this year.

SINGAPORE – Singapore Post (SingPost) will move all commercial shipments to 16 EU destinations to a Delivered Duty Paid (DDP) framework from Nov 1, ahead of new customs requirements taking effect.

The move aims to reduce shipping delays, border rejections and unexpected tax charges for recipients, the national postal service provider said on Oct 28.

SingPost had earlier warned of a sharp initial decline in low-value parcel volumes to the EU following the introduction of €3 (S$4.28) customs duty in July.

Its vice-president for international affairs and commercial, Lee Hon Chew, said in June that a similar decline had occurred in US-bound parcel volumes after the country scrapped its duty exemption in 2025. However, volumes subsequently recovered as shippers adjusted to the new import taxes.

The latest changes come as the EU introduces an additional €2 handling fee on e-commerce imports from Nov 1, on top of applicable customs duties and value-added tax (VAT).

The EU had earlier removed its €150 customs duty exemption in July and introduced a temporary €3 duty on low-value imports.

Under the DDP framework, customs duties, taxes and handling fees are calculated before dispatch, rather than collected from recipients upon delivery.

SingPost has also integrated cross-border technology provider Zonos into its ezy2ship platform to automate duty calculations and electronic customs declarations.

The upgraded platform will guide senders in providing product identifiers, descriptions and customs classification codes, without requiring senders to upload product catalogues in advance.

Businesses using SingPost’s Speedpost Saver and SpeedPost Priority (EU) service will benefit from automated system-to-system data verification and retrospective billing.

SingPost chief operating officer Neo Su Yin said the changes would help Singapore businesses and retail senders navigate evolving European regulations while providing greater cost transparency.

Existing shipping arrangements will remain unchanged for the remaining 11 EU member states until their postal operators are ready.

Personal gifts valued at €45 or less will continue to be exempt from customs duties and VAT in the participating destinations.

The postal and logistics player has faced several operational challenges in recent years, including declining mail volumes and lower profits.

In its FY2025 financial results, SingPost recorded a net profit of S$41.2 million for the second half ended March 31, down 81.5% from S$222.5 million in the year-ago period. Its share price has also fallen close to 30% year to date.

SingPost attributed the decline to a “challenging” operating environment for its logistics and letters business, particularly in international e-commerce delivery.

It will announce its H1 FY2026 financial results on Nov 6. THE BUSINESS TIMES

Postal and delivery services

新安排涵盖 16 个目的地，包括法国、德国、意大利和西班牙。

发布于2026年10月28日下午1:50

更新于2026年10月28日下午1:50

新加坡邮政将从 11 月 1 日起，把寄往 16 个欧盟目的地的商业货物运输方式改为完税后交货 (DDP) 模式，以减少延误、拒收和意外税费。

此次变化是由于欧盟增加了 2 欧元的处理费并保留了新的海关规定，而新加坡邮政则在 ezy2ship 中使用 Zonos 来自动进行关税和海关检查。

新加坡邮政表示，此举将帮助企业以更高的成本透明度应对不断变化的规则，但该公司仍面临邮件量下降、利润减少以及今年股价下跌约 30% 的困境。

新加坡——新加坡邮政（SingPost）将从 11 月 1 日起，把所有运往 16 个欧盟目的地的商业货物都改为完税后交货（DDP）模式，以应对即将生效的新海关规定。

国家邮政服务提供商于 10 月 28 日表示，此举旨在减少运输延误、边境拒收以及收件人意外的税费。

新加坡邮政此前曾警告称，自 7 月份对欧盟征收 3 欧元（4.28 新元）关税以来，寄往欧盟的低价值包裹数量最初将大幅下降。

其负责国际事务和商务的副总裁李汉秋 (Lee Hon Chew) 在 6 月份表示，在韩国于 2025 年取消对美国的关税豁免后，寄往美国的包裹量也出现了类似的下降。然而，随着托运人调整以适应新的进口税，包裹量随后有所回升。

最新变化是，欧盟从 11 月 1 日起对电子商务进口商品额外征收 2 欧元的处理费，此外还要缴纳适用的关税和增值税 (VAT)。

欧盟此前于7月取消了150欧元的关税豁免，并对低价值进口商品临时征收3欧元的关税。

在DDP框架下，关税、税款和手续费是在发货前计算的，而不是在交货时向收件人收取。

新加坡邮政还将跨境技术提供商 Zonos 集成到其 ezy2ship 平台中，以实现关税计算和电子报关的自动化。

升级后的平台将指导寄件人提供产品标识符、描述和海关分类代码，而无需寄件人提前上传产品目录。

使用新加坡邮政速递省钱服务 (SingPost Saver) 和速递优先服务 (SpeedPost Priority) (欧盟) 的企业将受益于自动化的系统间数据验证和追溯计费。

新加坡邮政首席运营官梁素茵表示，这些变化将帮助新加坡企业和零售寄件人应对不断变化的欧洲法规，同时提供更高的成本透明度。

对于其余 11 个欧盟成员国，现有的运输安排将保持不变，直到其邮政运营商做好准备为止。

在参与活动的地区，价值 45 欧元或以下的个人礼品将继续免征关税和增值税。

近年来，这家邮政物流企业面临着诸多运营挑战，包括邮件量下降和利润减少。

新加坡邮政公布的2025财年财务业绩显示，截至3月31日的下半年净利润为4120万新元，较上年同期的2.225亿新元下降81.5%。其股价今年迄今也下跌了近30%。

新加坡邮政将业绩下滑归咎于其物流和信件业务，特别是国际电子商务递送业务，面临着“充满挑战”的经营环境。

该公司将于11月6日公布2026财年上半年财务业绩。《商业时报》

邮政和递送服务