NCS opens AI Mission Centre in Ang Mo Kio, to triple embedded AI engineers to over 300

The Singtel-owned firm also announced three partnerships to scale up AI projects at Changi Airport, the Institute of Mental Health and Life3 Biotech.

The NCS AI Mission Centre in Ang Mo Kio. (Photo: CNA/Fabian Koh)

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SINGAPORE: NCS will grow its pool of AI engineers embedded with clients from 100 to over 300 over two years, as it opened an AI Mission Centre in Ang Mo Kio on Thursday (Oct 29).

The centre is designed to help organisations accelerate AI projects from proof of concept to production-scale deployment.

NCS, an information technology and communications engineering firm owned by Singtel, currently has 100 forward-deployed engineers. These AI specialists work directly within client teams to provide guidance and expertise.

NCS chief executive Sam Liew said the increase will come from reskilling existing employees and hiring new staff.

He said the embedded engineers will work with customers to co-create solutions that the customers can eventually own and operate themselves.

“They will go deep into the customers' domain and understand the problem, develop solutions around AI, and actually revamp all the core processes within the business,” said Mr Liew.

Mr Liew said some companies face challenges in adopting AI, such as legacy systems or inconsistent data.

TURNING AI STRATEGY INTO ACTION

Speaking at the launch, Minister for Digital Development and Information Josephine Teo said Singapore must build upon its foundations in the AI domain and not give up any edge it has grown over the years.

Mrs Teo said any country or city can produce a national or municipal AI strategy with little difficulty. “ChatGPT can do it for you,” she said.

The harder task, she said, is to have “a real bias for action” and to build what is real.

She listed several things that count. The first is infrastructure, including data centres, pipelines and mobile networks that can carry the traffic, as well as computing power. These are “hard things” that cannot be avoided, she said.

The second is enterprises with the capabilities, energy, drive and ambition to use AI. Some will fail at it, she said, but they learn valuable lessons that help them succeed the next time.

The third is people with skills, and the jobs being created as the technology develops.

The fourth is policies and programmes that give impetus and support. She cited Singapore's decision more than a decade ago to go cloud-first, which seeded a wider movement to the cloud.

The government has now committed to using AI and agents in public service delivery, while ensuring that its people are properly skilled for those roles, she said.

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Minister for Digital Development and Information Josephine Teo on a tour of the new NCS AI Mission Centre on Oct 29, 2026. (Photo: CNA/Fabian Koh)

NCS also announced three memorandums of understanding with Changi Airport Group, the Institute of Mental Health and Life3 Biotech to develop and scale up AI-driven solutions.

With Changi Airport Group, NCS will enhance and scale up iFerret, a runway surveillance system that uses AI to monitor for foreign object debris. Changi Airport’s fifth terminal is set to open in the mid-2030s.

NCS chief AI officer Edward Chen said the system can detect debris as small as 4cm along a runway of about 4km. The technology has also been deployed in the Middle East and Hong Kong, he said.

At the Institute of Mental Health, one initiative being trialled is an Al-powered facial recognition system to strengthen patient identification and support timely awareness of safety considerations in inpatient care settings.

Mr Chen said the trial has involved 180 patients across four wards. Under the agreement, it will be scaled up to all 50 wards and to psychiatric wards in other hospitals, he said.

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这家隶属于新加坡电信的公司还宣布了三项合作，旨在扩大樟宜机场、心理健康研究所和 Life3 Biotech 的人工智能项目规模。

位于宏茂桥的 NCS AI 任务中心。 （照片：CNA/Fabian Koh）

这段音频是由人工智能工具生成的。

新加坡：NCS 于周四（10 月 29 日）在宏茂桥开设了人工智能任务中心，并宣布将在两年内将其驻扎在客户身边的 AI 工程师队伍从 100 人增加到 300 多人。

该中心旨在帮助组织加速人工智能项目从概念验证到生产规模部署的进程。

NCS是一家由新加坡电信（Singtel）控股的信息技术和通信工程公司，目前拥有100名前沿部署工程师。这些人工智能专家直接与客户团队合作，提供指导和专业知识。

NCS首席执行官Sam Liew表示，增长将来自对现有员工进行技能再培训和招聘新员工。

他表示，嵌入式工程师将与客户合作，共同创建客户最终可以拥有和运营的解决方案。

刘先生说：“他们将深入了解客户的领域，理解问题，围绕人工智能开发解决方案，并真正改造企业内部的所有核心流程。”

刘先生表示，一些公司在采用人工智能时面临挑战，例如遗留系统或数据不一致等问题。

将人工智能战略转化为行动

新加坡数码发展及新闻部长杨莉明在发布会上表示，新加坡必须巩固其在人工智能领域的基础，不能放弃多年来积累的任何优势。

张女士表示，任何国家或城市都可以轻松制定国家或市级人工智能战略。“ChatGPT可以帮你做到这一点，”她说。

她说，更难的是要有“真正的行动倾向”，并建立起真实的东西。

她列举了几项至关重要的因素。首先是基础设施，包括数据中心、管道和能够承载流量的移动网络，以及计算能力。她说，这些都是无法回避的“难题”。

第二类是具备运用人工智能的能力、活力、动力和雄心的企业。她表示，有些企业可能会失败，但它们会从中吸取宝贵的经验教训，帮助它们下次取得成功。

第三点是拥有技能的人才，以及随着技术发展而创造的就业机会。

第四点是能够提供动力和支持的政策和项目。她举例说，新加坡十多年前决定优先发展云技术，这一决定催生了更广泛的云计算浪潮。

她表示，政府现在已承诺在公共服务中运用人工智能和智能代理，同时确保其人员具备胜任这些岗位的适当技能。

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2026年10月29日，数码发展及新闻部长杨莉明参观了新的国家通信系统人工智能任务中心。（图片：CNA/Fabian Koh）

NCS 还宣布与樟宜机场集团、心理健康研究所和 Life3 Biotech 签署三份谅解备忘录，以开发和扩大人工智能驱动的解决方案。

NCS将与樟宜机场集团合作，对iFerret系统进行升级和扩展。iFerret是一套利用人工智能技术监测跑道异物碎片的监控系统。樟宜机场第五航站楼预计将于2030年代中期启用。

NCS首席人工智能官陈先生表示，该系统能够探测到约4公里跑道上小至4厘米的碎片。他还提到，这项技术已在中东和香港投入使用。

在精神健康研究所，一项正在试行的举措是利用人工智能驱动的人脸识别系统来加强患者身份识别，并支持及时了解住院护理环境中的安全注意事项。

陈先生表示，这项试验已在四个病房的180名患者中开展。根据协议，试验规模将扩大到所有50个病房以及其他医院的精神科病房。

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