Bought one thing, got another? Anwar orders crackdown on online shopping scams, says Fahmi买一样东西,收到的却是另一件?法赫米称,安华下令严厉打击网络购物诈骗
PUTRAJAYA, Oct 30 — Prime Minister Datuk Seri Anwar Ibrahim has directed the Domestic Trade and Cost of Living Ministry (KPDN) and the Communications Ministry, through the...

PUTRAJAYA, Oct 30 — Prime Minister Datuk Seri Anwar Ibrahim has directed the Domestic Trade and Cost of Living Ministry (KPDN) and the Communications Ministry, through the Malaysian Communications and Multimedia Commission (MCMC), to take immediate action against fraud and scams on e-commerce platforms.
Communications Minister Datuk Seri Fahmi Fadzil said the directive followed Anwar’s concerns over problems faced by online shoppers and sellers, including high commission fees imposed on merchants and customers receiving products that did not match their orders.
“The prime minister raised concerns about the problems faced by e-commerce users, particularly high fees and commissions charged to sellers, as well as customers receiving products that differ from what they ordered.
“He has therefore instructed KPDN and the Communications Ministry, particularly through MCMC, to take action on several issues, especially fraud and scams on e-commerce platforms,” he told a press conference after the Cabinet meeting here today.
He said MCMC had met representatives of all major e-commerce platforms several weeks ago to discuss the issues.
Fahmi said that a retreat involving enforcement agencies would be held in the coming weeks to coordinate an integrated response to problems affecting e-commerce users.
“The prime minister has directed that this matter be prioritised and addressed urgently.
“Insya-Allah, I will make several additional announcements on the issue tomorrow during the National Courier Day celebration,” he said. — Bernama
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布城,10月30日讯——首相拿督斯里安华·易卜拉欣已指示国内贸易及生活成本部(KPDN)和通讯部(通过马来西亚通讯及多媒体委员会(MCMC))立即采取行动,打击电子商务平台上的欺诈和诈骗行为。
通讯部长拿督斯里法米·法兹尔表示,这项指令源于安华对网上购物者和卖家所面临问题的担忧,包括商家被收取高额佣金以及顾客收到与订单不符的产品。
“首相表达了对电子商务用户面临的问题的担忧,特别是卖家被收取的高额费用和佣金,以及顾客收到的产品与订购的产品不符的问题。
“因此,他已指示印尼商品及服务贸易厅(KPDN)和通讯部,特别是通过马来西亚通讯及多媒体委员会(MCMC),对若干问题采取行动,特别是电子商务平台上的欺诈和诈骗问题,”他在今天内阁会议后的新闻发布会上说。
他表示,马来西亚通信与多媒体委员会(MCMC)几周前曾与所有主要电子商务平台的代表会面,讨论相关问题。
法赫米表示,未来几周将举行一次执法机构参与的务虚会,以协调对影响电子商务用户的问题采取综合应对措施。
“首相已指示优先处理此事,并尽快予以解决。”
“如果真主允许,我将在明天的全国快递员日庆祝活动期间就此问题发布更多公告,”他说道。——马新社
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