Retailer Zalando launches AI shopping agent as margins squeezed零售商Zalando推出AI购物助手，利润空间受到挤压
PARIS, Nov 3 (Reuters) - Top European online fashion retailer Zalando on Tuesday launched its first AI shopping agent amid concerns that artificial intelligence could disrupt online retail, after reporting third-quarter gross margin below market expectations.
People sit inside Zalando headquarters during media day at Zalando in Berlin, Germany, September 16, 2026. REUTERS/ Nadja Wohlleben
PARIS, Nov 3 (Reuters) - Top European online fashion retailer Zalando on Tuesday launched its first AI shopping agent amid concerns that artificial intelligence could disrupt online retail, after reporting third-quarter gross margin below market expectations.
Shares in the German company fell 5% in early trading.
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2026 年 9 月 16 日，德国柏林 Zalando 媒体日期间，人们坐在 Zalando 总部内。REUTERS/Nadja Wohlleben
巴黎，11 月 3 日（路透社）——欧洲顶级在线时尚零售商 Zalando 周二推出了其首个 AI 购物代理，此前该公司公布的第三季度毛利率低于市场预期，引发了人们对人工智能可能颠覆在线零售的担忧。
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