Banks and insurers ready to offer relief to families affected by Nepal-China floods, says BNM

Bank Negara Malaysia has announced that financial service providers are prepared to offer relief and support to families affected by the recent floods at the Nepal-China border, in compliance with legal and regulatory standards.

Assistance measures may include repayment deferrals, waivers of fees, and relaxed documentation requirements.

Financial institutions are also urged to prioritize claim processing, expedite insurance payouts, and offer tailored support to affected families.

BNM encourages affected families to contact financial institutions for assistance and assures collaboration to ensure timely aid delivery.

KUALA LUMPUR, Oct 3 — Financial service providers stand ready to extend appropriate relief and support to the families of the victims affected by the recent floods along the Nepal-China border, in line with applicable laws and regulatory requirements, said Bank Negara Malaysia (BNM).

The central bank said that assistance or goodwill measures may include repayment deferments, waivers of fees and charges, and flexibility in documentation requirements pending the completion of the relevant legal processes.

“Financial institutions may also prioritise the processing and validation of policy or certificate status, expedite the payment of insurance and takaful claims, as well as provide other forms of support tailored to the specific needs of the affected families,” it told Bernama in a statement.

BNM advised next of kin of the affected Malaysians to reach out to the relevant financial institutions for appropriate assistance. The central bank said it will work closely with financial institutions to ensure the timely provision of support to those impacted by the tragedy. — Bernama

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马来西亚国家银行宣布，金融服务提供商已做好准备，将按照法律和监管标准，向受近期尼泊尔-中国边境洪灾影响的家庭提供救济和支持。

援助措施可能包括延期还款、免除费用和放宽文件要求。

金融机构也被敦促优先处理理赔申请，加快保险赔付，并为受影响的家庭提供量身定制的支持。

马来西亚国家银行鼓励受影响家庭联系金融机构寻求帮助，并保证合作以确保及时提供援助。

吉隆坡，10 月 3 日讯——马来西亚国家银行（BNM）表示，金融服务提供商已做好准备，将根据适用的法律和监管要求，向受近期尼泊尔-中国边境洪灾影响的受害者家属提供适当的救济和支持。

央行表示，援助或善意措施可能包括延期还款、免除费用和收费，以及在相关法律程序完成之前灵活调整文件要求。

“金融机构还可以优先处理和验证保单或凭证状态，加快保险和伊斯兰保险索赔的支付，并提供其他形式的支持，以满足受影响家庭的特定需求，”该机构在一份声明中告诉马新社。

马来西亚国家银行建议受灾马来西亚公民的近亲联系相关金融机构，以获得适当的援助。央行表示，将与金融机构密切合作，确保及时向受灾民众提供支持。——马新社

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