Meta launches Muse AI agent in Singapore to help users shop, plan travel and manage emails

Some connector features will roll out progressively after launch, with early partners including Agoda, Lazada, Shopee, Singapore Airlines and Trip.com.

An illustration of the Meta Muse logo, taken on Sep 23, 2026. (Illustration: Reuters/Dado Ruvic)

This audio is generated by an AI tool.

SINGAPORE: People in Singapore can now use Meta's personal artificial intelligence (AI) agent Muse to help with everyday tasks such as shopping, managing emails and planning travel through connected applications.

The service , which became available here on Tuesday (Oct 27), can carry out tasks on a user's behalf rather than simply responding to questions, Meta said in an announcement on its website.

Muse is available in Singapore on iOS, Android and muse.ai, and is coming soon to Meta's AI glasses.

The service is free for most uses, with subscription plans for people who want to do more.

CNA Games Guess Word Crack the word, one row at a time Buzzword Create words using the given letters Mini Sudoku Tiny puzzle, mighty brain teaser Mini Crossword Small grid, big challenge Word Search Spot as many words as you can Show More Show Less Meta first launched Muse in the United States in September. HOW MUSE WORKS Muse is a personal AI agent designed to help people "stay on top of things", take tasks and projects off their plate and turn "long-term goals into action plans", Meta said. Users may connect the AI agent to apps such as Gmail, Google Calendar and Instagram, so that Muse can help them manage email, coordinate schedules and draw on saved content to get everyday tasks done. Muse runs on Muse Secure VM, a dedicated cloud computer that Meta says securely stores the data and credentials for the services users connect to, while keeping passwords and payment methods out of the agent's view. Users decide what Muse can access, and the agent also checks with them before carrying out sensitive actions such as sending an email or making a purchase. For tasks that take longer, Muse can keep working after a user closes the app and return when something changes, or it needs approval. Meta said that users can change Muse's access or disconnect a service at any time. They can also opt out of having their interactions be used to train Meta's AI models. WHAT MUSE CAN DO IN SINGAPORE In Singapore, Muse has early connector partnerships with brands such as Agoda, Grab, Klook, Lazada, ShopBack, Shopee, Singapore Airlines and Trip.com across shopping, groceries, dining and travel. The connector features will roll out progressively, with some experiences becoming available only after the initial launch. Muse can research and compare products and prices, while helping users explore travel, ticketing and reservation options. For example, users can ask Muse to compare products on Shopee or Lazada, plan grocery shopping through GrabMart or explore travel options through Singapore Airlines, Agoda, Klook and Trip.com.

Meta first launched Muse in the United States in September.

Muse is a personal AI agent designed to help people "stay on top of things", take tasks and projects off their plate and turn "long-term goals into action plans", Meta said.

Users may connect the AI agent to apps such as Gmail, Google Calendar and Instagram, so that Muse can help them manage email, coordinate schedules and draw on saved content to get everyday tasks done.

Muse runs on Muse Secure VM, a dedicated cloud computer that Meta says securely stores the data and credentials for the services users connect to, while keeping passwords and payment methods out of the agent's view.

Users decide what Muse can access, and the agent also checks with them before carrying out sensitive actions such as sending an email or making a purchase.

For tasks that take longer, Muse can keep working after a user closes the app and return when something changes, or it needs approval.

Meta said that users can change Muse's access or disconnect a service at any time.

They can also opt out of having their interactions be used to train Meta's AI models.

WHAT MUSE CAN DO IN SINGAPORE

In Singapore, Muse has early connector partnerships with brands such as Agoda, Grab, Klook, Lazada, ShopBack, Shopee, Singapore Airlines and Trip.com across shopping, groceries, dining and travel.

The connector features will roll out progressively, with some experiences becoming available only after the initial launch.

Muse can research and compare products and prices, while helping users explore travel, ticketing and reservation options.

For example, users can ask Muse to compare products on Shopee or Lazada, plan grocery shopping through GrabMart or explore travel options through Singapore Airlines, Agoda, Klook and Trip.com.

Ms Nicole Tan, managing director of Meta Singapore, said that Muse is a user's personal agent, "built to help make everyday life easier".

"We are connecting Muse with some of the most iconic brands in Singapore and the region, so you can get things done with the services you already use and love."

Reuters reported in September that Meta employees testing Muse had encountered mixed results, based on internal posts the news agency saw.

One employee wrote that the product had been so useful in arranging logistics for holidays that Muse had become "the third participant" on a recent three-week honeymoon in Indonesia.

Others, however, reported reliability and security problems.

One said that Muse stopped refreshing a page while monitoring hard-to-get items, ignored some errors and at times stopped monitoring without explanation.

Some flagged more serious security flaws, including an instance in which the agent worked around ​guardrails and exposed a person's personal iCloud photos after being prompted to identify toys visible in pictures from a child's birthday party.

Meta did not immediately respond to Reuters' request for comment on the specific incidents described in the internal posts at the time.

Mr Vishal Shah, vice-president of AI products at Meta, told Reuters that the company initially delayed the product's release to make it more secure.

Meta determined that the extra ⁠work had allowed it to "cross the threshold" and "hit the minimum bar we needed ... to be able to put this into the hands of people", he said.

"It is impossible to say that there is never going to be a mistake, but every single part of the architecture has been designed to make this as safe, as secure, as private as we can possibly make it," he added.

Among the protections Meta built into Muse is a separate system called the Sentinel agent, which monitors planned actions and, in certain cases, prompts Muse to seek the user's authorisation before carrying them out, the company ​said in its announcement.

Get our pick of top stories and thought-provoking articles in your inbox

Stay updated with notifications for breaking news and our best stories

Join our channel for the top reads for the day on your preferred chat app

部分连接器功能将在发布后逐步推出，早期合作伙伴包括 Agoda、Lazada、Shopee、新加坡航空和 Trip.com。

Meta Muse 徽标的插图，拍摄于 2026 年 9 月 23 日。（插图：Reuters/Dado Ruvic）

这段音频由人工智能工具生成。

新加坡：新加坡民众现在可以通过联网应用程序使用 Meta 的个人人工智能 (AI) 代理 Muse 来帮助他们处理日常任务，例如购物、管理电子邮件和规划旅行。

Meta 在其网站上发布公告称，这项服务于周二（10 月 27 日）在此推出，它可以代表用户执行任务，而不仅仅是回答问题。

Muse 目前已在新加坡的 iOS、Android 和 muse.ai 平台上线，并将很快登陆 Meta 的 AI 眼镜。

该服务大部分情况下免费，对于想要使用更多功能的用户，则提供订阅计划。

CNA Games 猜词游戏：逐行破解单词；流行词游戏：用给定的字母组成单词；迷你数独：小巧的谜题，强大的脑力挑战；迷你填字游戏：小方格，大挑战；单词搜索：尽可能多地找出单词。显示更多 显示更少 Meta 于 9 月在美国首次推出 Muse。Muse 的工作原理：Meta 表示，Muse 是一款个人 AI 代理，旨在帮助人们“掌控一切”，减轻任务和项目负担，并将“长期目标转化为行动计划”。用户可以将 AI 代理连接到 Gmail、Google 日历和 Instagram 等应用程序，以便 Muse 帮助他们管理电子邮件、协调日程安排并利用已保存的内容来完成日常任务。Muse 运行在 Muse Secure VM 上，这是一个专用的云计算机，Meta 表示，它可以安全地存储用户连接服务的数据和凭据，同时确保代理无法查看密码和支付方式。用户可以决定 Muse 可以访问哪些内容，代理在执行敏感操作（例如发送电子邮件或进行购买）之前也会征求用户的意见。对于耗时较长的任务，Muse 可以在用户关闭应用后继续运行，并在内容发生变化或需要审批时返回。Meta 表示，用户可以随时更改 Muse 的访问权限或断开服务连接。他们还可以选择不让 Meta 将其交互用于训练其人工智能模型。Muse 在新加坡的功能：在新加坡，Muse 已与 Agoda、Grab、Klook、Lazada、ShopBack、Shopee、新加坡航空和 Trip.com 等品牌建立了早期连接器合作关系，涵盖购物、杂货、餐饮和旅行等领域。连接器功能将逐步推出，部分功能将在初始发布后开放。Muse 可以搜索和比较产品及价格，同时帮助用户探索旅行、票务和预订选项。例如，用户可以要求 Muse 比较 Shopee 或 Lazada 上的产品，通过 GrabMart 规划杂货购物，或通过新加坡航空、Agoda、Klook 和 Trip.com 探索旅行选项。

Meta 于 9 月在美国首次推出 Muse。

Meta表示，Muse是一款个人AI代理，旨在帮助人们“掌控一切”，减轻他们的任务和项目负担，并将“长期目标转化为行动计划”。

用户可以将 AI 代理连接到 Gmail、Google 日历和 Instagram 等应用程序，以便 Muse 可以帮助他们管理电子邮件、协调日程安排并利用已保存的内容来完成日常任务。

Muse 运行在 Muse Secure VM 上，这是一个专用的云计算机，Meta 表示，它可以安全地存储用户连接服务的数据和凭据，同时将密码和支付方式隐藏在代理看不到的地方。

用户决定 Muse 可以访问哪些内容，代理在执行敏感操作（例如发送电子邮件或进行购买）之前也会征求用户的意见。

对于耗时较长的任务，Muse 可以在用户关闭应用程序后继续工作，并在内容发生变化或需要批准时返回。

Meta表示，用户可以随时更改Muse的访问权限或断开服务。

他们也可以选择不让自己的互动被用于训练 Meta 的人工智能模型。

MUSE在新加坡能做什么

在新加坡，Muse 与 Agoda、Grab、Klook、Lazada、ShopBack、Shopee、新加坡航空和 Trip.com 等品牌建立了早期连接器合作伙伴关系，涵盖购物、杂货、餐饮和旅行等领域。

连接器功能将逐步推出，部分功能仅在初始发布后才会提供。

Muse 可以搜索和比较产品及价格，同时帮助用户探索旅行、票务和预订选项。

例如，用户可以要求 Muse 在 Shopee 或 Lazada 上比较产品，通过 GrabMart 计划杂货购物，或通过新加坡航空、Agoda、Klook 和 Trip.com 探索旅行选择。

Meta Singapore 的董事总经理 Nicole Tan 女士表示，Muse 是用户的个人代理，“旨在帮助用户让日常生活更轻松”。

“我们将 Muse 与新加坡及该地区一些最具标志性的品牌联系起来，这样您就可以使用您已经使用和喜爱的服务来完成各项事务。”

路透社9月份报道称，根据该新闻机构看到的内部帖子，Meta员工在测试Muse时遇到了好坏参半的结果。

一位员工写道，该产品在安排假期后勤方面非常实用，以至于在最近为期三周的印度尼西亚蜜月旅行中，Muse 成为了“第三位参与者”。

然而，也有人反映存在可靠性和安全性问题。

有人说，Muse 在监控难以获取的物品时停止刷新页面，忽略了一些错误，有时还会无故停止监控。

一些用户指出了更严重的安全漏洞，其中包括一个案例：该代理绕过了防护措施，在被要求识别儿童生日派对照片中出现的玩具后，泄露了用户的个人 iCloud 照片。

当时，Meta公司没有立即回应路透社就内部帖子中描述的具体事件提出的置评请求。

Meta 人工智能产品副总裁 Vishal Shah 告诉路透社，该公司最初推迟了该产品的发布，以使其更加安全。

Meta 认为，额外的工作使其能够“跨越门槛”，并“达到我们需要的最低标准……以便将产品交付到人们手中”，他说。

“虽然不可能说永远不会出错，但建筑的每一个部分都经过精心设计，以尽可能地确保安全、可靠和私密，”他补充道。

Meta 在公告中表示，Muse 内置的保护措施之一是一个名为 Sentinel 代理的独立系统，该系统会监控计划的操作，并在某些情况下提示 Muse 在执行操作之前寻求用户的授权。

订阅我们的邮件，即可获取精选热点新闻和引人深思的文章。

订阅通知，第一时间获取突发新闻和精彩报道。

加入我们的频道，即可在您常用的聊天应用上获取当日热门文章。