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Over half of employees feel pressured to use workplace bots. The errors are piling up

Workplace pressure to use automation tools is leading employees to skip accuracy checks, conceal mistakes, and weaken accountability.

The Star MalaysiaBRUCE CRUMLEY2026-09-26 04:00查看原文 ↗

Three recent studies identified the entangled challenges that a growing group of employees and their companies face during this initial phase of AI adoption. — Image by DC Studio on Magnific

Continued public debate among tech leaders about the threats that rapidly developing yet unregulated artificial intelligence (AI) tools may create is likely distracting business owners from serious problems with the tech in their own workplaces. A series of surveys not only found large numbers of employees using task-automating apps recklessly, but are often doing so in the absence of company guidelines enforcing accurate, responsible deployment.

Three recent studies identified the entangled challenges that a growing group of employees and their companies face during this initial phase of AI adoption. The first was published by cloud communications firm GoTo, whose survey of 2,500 global workers and IT leaders found that 83% of respondents worry they’ll probably be blamed – perhaps even fired – for mistakes in work materials made by an app. That fear was the reason nearly a third of those participants said they’ve hesitated to use the tech in favour of the less risky option of doing the work themselves.

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